Cash Application Specialist

Job Summary: This role is to provide a high standard of allocation and reconciliation of receivables across all ledgers and reduction of debt owed an effective and efficient manner. Key Accountabilities: To accurately process invoices, credit notes, refunds, write offs across operating platforms and ledgers within agreed timescales. Reconciliation of various AR ledgers and identifying and targeting issues through stakeholder management, to ensure effective collection and resolution, proposing waiver /write off within authority. Excellent customer service for all stakeholders, ensuring lost calls (from internal and external sources) is kept to a minimum. No customer contact is required here. Provide timely and accurate management information (“MI”) covering accountabilities and objectives. Excellent service for Client customers by ensuring all payments are banked in a timely manner. Reconcile bank postings to sales ledger entries accurately to outstanding invoices, identifying and resolving any issues. Identifying and delivering cost reductions and / or process efficiencies as a result of continuous improvement initiatives across all processes. Identify, own and manage the risks appropriate to the role, in line with Client Policies Skillset: Graduate with 0-2 years of experience in a voice process Excellent communication (spoken and written) skills in English Ability to follow instructions Basic Knowledge of MS Office including Excel skills Ability to work with multiple applications Ability to take rule-based decisions