Cash Collection Specialist

What can you expect?

As a Cash Collection Specialist, you will be responsible for identifying outstanding balances and initiating collection activities, including resolving outstanding collections activities, investigating and reporting aged receivables and bad debt positions.

What is in it for you? 

• Excellent opportunity to join a high performing team, where you will thrive on working in a fast-paced environment and utilising your exceptional communication skills.
• Flexible working hours and ability to work in a hybrid model 
• Stable employment conditions and attractive package of benefits 
• A set of professional training courses to improve your qualifications 
• Great location (near Rondo Daszyńskiego / direct access by M2 line)    

We will count on you to:

• Support the achievement of Marsh Fiduciary KPIs, including cash collection, DRO, and bad debt reduction, as well as wider business objectives.
• Promote Marsh policies and procedures, and ensure operational controls are applied consistently to help mitigate business risk.
• Research and investigate issues to achieve the best possible outcome for Marsh and its clients, including the clearance of outstanding balances.
• Build and maintain strong working relationships through effective communication with colleagues, insurers, and third parties.
• Manage tasks proactively in line with client requirements, departmental procedures, and role responsibilities and limits of authority.
• Prioritise workload effectively to meet deadlines and targets while maintaining a high standard of service to Marsh and its clients.
• Use a flexible and adaptable approach to resolve or oversee complex and/or contentious issues.
• Take ownership of personal development and professional behaviour, continuously maintaining and strengthening knowledge and skills.

What you need to have

• Excellent command of spoken and written English
• University degree (preferably in finance / economics) or recognized accounting qualification
• 1 - 3 years of experience in a similar role
• Practical knowledge of Excel
• Ability to work within a team environment as a team player and a flexible approach to workundefined
• Attention to detail

What makes you stand out:

• Previous experience in SSC / BPO company
• Good communication and interpersonal skills
• Strong knowledge of credit management and collection procedures

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

If you would like to apply for this position, please send your CV in English.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.