At Mo’ Bettahs, we cherish our core values: Kuleana (Responsibility), Ho’okipa (Hospitality and Aloha), Ho’okuku (Competitiveness), Mo’omeheu (Culture), Miki’oi (Fine Craftsmanship), and Pono (Righteousness). These values embody the qualities of an ideal team player: hunger, kindness, energy, humility, and selflessness. We believe in taking responsibility for our actions, celebrating our unique Hawaiian culture, providing personable service, striving for excellence, and paying attention to detail.
A DAY IN THE LIFE
A typical day as a Catering Sales Manager for Mo' Bettahs begins with creating local connections in the restaurants and the surrounding community. You will be responsible for planning, organizing, and executing catering orders for future dates and calling customers back to ensure satisfaction. It is important to be proactive and find ways, both in and outside of the restaurants in your district, to gain new catering business. One way this is achieved is by reaching out and building relationships with local businesses.
This is the perfect role for someone who enjoys preparing quality food, working within a team, taking ownership of their responsibilities, and loves making customers experience Mo’
Bettah
.
WHAT YOU’LL DO
:
Serve as the first point of contact for all catering inquiries
for
the
restaurant
s in your district.
Respond promptly to inbound calls, emails, and online submissions to
assist
guests with catering orders.
Provide detailed information about our catering menu, pricing, and service options while embodying the
Aloha
spirit.
Answer customer questions, make recommendations, and upsell catering packages when
appropriate
.
Process and confirm all catering orders with accuracy, ensuring all necessary details (guest count, dietary needs, delivery/pickup times, etc.) are recorded correctly.
Coordinate order
and delivery
fulfillment with
at your
Mo’
Bettahs
l
ocation
Communicate effectively with
your general
manager
and the team
to ensure
timely
preparation and delivery.
Proactively follow up with customers to confirm details, provide updates, and ensure satisfaction.
Maintain a catering order log and track key performance indicators such as order volume, customer feedback, and repeat business.
Work closely with
each
restaurant
s
leadership to
optimize
the catering process.
Identify
opportunities to improve efficiency and guest experience.
Assist
in resolving any issues related to catering orders, ensuring a positive outcome for the customer.
W
HAT YOU’LL NEED:
At least 1
8
years old
Must
be authorized to
work in the US
Must have a valid driver's license
Restaurant experience preferred
Available to work Mon
day
-S
unday
Basic experience with computers,
i.e.
Microsoft Suite, email, iPad
Ability to travel 50% of the time
WORKING CONDITIONS
Position requires qualified individuals to see,
hear
and speak (verbally and audibly). Required to
ascend and descend stairs; sit and stand for extended periods of time,
lift up
to 30 pounds, bend, stoop and kneel. May be
required
to work outside in various weather conditions. May be
required
to work on a computer for extended periods of time, including viewing the screen, using a mouse, manipulating a keyboard with hands, and reaching with arms. May be asked to drive or travel by car, air, or other transportation for business purposes. Must be able to function effectively in a fast-paced working environment. Must be able to report to work responsive, free from sedatives, and in a non-sedative state. Must
disclose
prescribed and/or over-the-counter pharmaceuticals that may impair or affect the ability to perform the job's essential functions. Natural and regular stressors occur on the job.
Mo'
Bettahs
is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, veteran status, or pregnancy.