Centralized Services Engineer (MSP/Kaseya) Joliet, IL $70,000 - $80,000 About Centralized Services Engineer (MSP/Kaseya) Overview: We’re a Managed Services Provider that challenges, supports, and invests in our people. If you want to work with the latest tech, solve meaningful problems, and grow alongside a leader who truly cares about your development, this is the place for you. We believe in accountability, respect, and results, and our track record speaks for itself. You’ll be joining a company with a strong reputation, great reviews, and a commitment to doing things the right way. If you’re hungry to learn and want to take your IT career to the next level, we’ll give you the tools and mentorship to make it happen. We’re on the hunt for an experienced Centralized Services Engineer (MSP/Kaseya). This isn’t a reactive helpdesk role. You’ll be proactively managing IT environments, driving efficiency, and improving security across multiple clients. Your work will keep businesses running smoothly and prevent issues before they even happen. Centralized Services Engineer (MSP/Kaseya) Responsibilities: 80% Centralized Services | 20% Ticket Overflow Administer & monitor client systems proactively using Kaseya Identify recurring issues & develop automation or standardization solutions Manage security standards (phishing protection, patching, compliance) Optimize backups & hardware provisioning via Datto Standardize onboarding processes for new clients Collaborate with internal teams to drive efficiency & reduce reactive support Centralized Services Engineer (MSP/Kaseya) Must Have: Kaseya experience – This is essential for the role Microsoft 365 knowledge (Entra, Exchange, SharePoint, OneDrive) Strong problem-solving skills & ability to work independently Centralized Services Engineer (MSP/Kaseya) Benefits: Health, Dental, and Vision Insurance 100% Company Paid 4 days WFH after 1 month onsite training 401(k) with company match Professional Development Certification Reimbursement Flexible PTO Policy Location Joliet, IL Salary $70,000 - $80,000 About the Company Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America’s top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry. Location: Joliet, IL Job ID: BW3745 Published Date : March 19, 2025 Apply for this Job Apply To Bowman Williams Jobs New York City Chicago Washington D.C Dallas Los Angeles Houston
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