Change Practitioner

Change Practitioner Patriot Growth Insurance Services | Remote | Full-Time Why This Role Matters The Change Practitioner is the hands-on delivery arm of the transformation office's Change function. Reporting to the CTO and assigned to a cluster of initiatives, you'll turn our enterprise change method into on-the-ground execution: the stakeholder plans, communications, enablement, and adoption tracking that make sure a delivered initiative is actually used. The role exists because value is downstream of behavior. An initiative that ships but isn't adopted captures nothing, and you're the person who closes that gap on the work you own. This is an execution role that operates with independence in a fast-moving, often ambiguous environment. How You'll Make an Impact Conduct change impact assessments on assigned initiatives: who is affected, how their work changes, and where adoption risk concentrates. Translate the enterprise change approach into an initiative-level change plan with clear milestones tied to the delivery schedule. Identify the ability, motivation, sponsorship, and reinforcement gaps that would stall adoption, and build the plan to close them. Map stakeholders and their influence, and keep the map current as initiatives move. Equip and prompt active, visible sponsorship from the leaders who own the change, and flag when sponsorship goes passive. Manage resistance directly: surface it early, understand the root cause, and work it rather than escalating it. Partner with the Communications function to sequence messaging to change milestones — you drive the content need, Communications owns the channel and calendar. Build and deliver enablement activities so people have the skills, tools, and time to work the new way. Prepare the organization for go-live: readiness checks, cutover support, and hypercare. Define and track adoption metrics such as usage, cycle time, and error rates — not survey sentiment alone. Report readiness and adoption to the CTO and the initiative owner, and call slippage before it hits benefit. Build the reinforcement mechanisms that make reverting to the old way have a consequence, so the change sticks after go-live. Who You Are Applies a structured change methodology (Prosci/ADKAR, Kotter, or equivalent) with discipline, and adapts it to the situation rather than running it by rote. Builds trust quickly with stakeholders at every level, from executive sponsors to front-line teams. Reads an organization: senses where resistance and adoption risk sit before they show up in the metrics. Communicates clearly and calmly, especially when the change is unwelcome. Measures adoption honestly and reports it straight, including when the news is bad. Works independently on assigned initiatives. What You Bring Day One: Bachelor's degree, or equivalent experience. 3+ years delivering organizational change management on enterprise or cross-functional initiatives. Demonstrated experience building and executing stakeholder, communications, and adoption plans end to end. Track record of measuring and improving adoption of new processes or systems, not just launching them. Comfortable operating in a fast-moving, ambiguous environment with limited direction. Valuable Additions: Change management certification (Prosci/ADKAR or equivalent). Real Benefits for Real Life At Patriot, great benefits mean more than coverage; they mean being there through every stage of life: your health, your family, your financial future, or simply time to recharge. Whether you're working or not, life doesn't stop. Neither should your benefits. Highlights Include: Multiple medical plan options, with preventive care covered at 100% Free virtual medical and mental healthcare for employees and their families, plus a dedicated healthcare concierge to help you navigate benefits, compare prescription costs, and make more confident, personalized care decisions Employer-paid short-term and long-term disability coverage Paid parental leave Personalized PTO that lets you take time away when you need it, without traditional accruals, plus separate sick leave Competitive 401(k) company match to help you build your financial future Comprehensive dental and vision coverage Employee Assistance Program with confidential mental health, legal, financial, and work-life support About Patriot Growth Insurance Services At Patriot, we build our teams around a simple idea: people do their best work when they feel supported as whole people, not just managed as employees. We're invested in your growth, not just your output, and we back that up with a competitive salary and a comprehensive health and welfare program that extends to your family and domestic partners too, because who you're building a life with matters to us as much as the work you do. Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. We're currently ranked the 25th-largest broker in the U.S. by Business Insurance and were named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations across more than 45 states, our collaborative model gives every person and every agency the resources and support they need to grow, while each agency keeps its own identity, culture, and way of doing business. That growth has never been about numbers alone, it's about the people behind them. Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com. Pay Range: Posted below* *Any job offer is based upon a salary analysis to comply with applicable state pay transparency laws, considering relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Roles may also be eligible for a supplemental compensation, such as performance-based bonus, commission, or equity. Specific eligibility will be discussed with Talent Acquisition team. Patriot Growth Insurance Services offers a comprehensive benefits package, including medical, dental, and vision insurance; a 401(k) with company match; personalized time off and company paid holidays. Pay Range $120,000 — $130,000 USD