Channel Account Manager - Dublin

Build partnerships. Create opportunities. Help shape our growth in Ireland.

Critical Cloud is growing, and we're looking for a Partner Account Manager to help us develop existing strategic technology partnerships, create new commercial opportunities and grow existing customer relationships.

You'll be our first full-time commercial hire in Ireland. That means plenty of ownership, direct access to the leadership team and the chance to help shape how we build our partner-led business across the region.

What you'll do

• Develop strong, trusted relationships across our existing strategic technology partnerships.
• Create new opportunities through partner referrals, joint activity and account collaboration.
• Develop existing customer relationships and identify where Critical Cloud can add more value.
• Lead early-stage discovery and qualification, bringing in technical specialists when needed.
• Represent Critical Cloud at partner and customer events.
• Own your pipeline and maintain a clear, reliable view of opportunities and forecasts.
• Work closely with our leadership and delivery teams to turn opportunities into successful customer outcomes.

What we're looking for

• A minimum of 3 years of B2B technology sales experience.
• Experience generating revenue through partners, channels or alliances as well as direct customer relationships.
• A track record of building productive commercial relationships and turning them into qualified opportunities.
• Confidence speaking with senior technology and business stakeholders.
• A consultative approach: you listen first, understand the problem and sell the right outcome.
• Comfort working independently and taking ownership of a developing market.
• Based in Dublin, with the right to work in Ireland without sponsorship.

Useful, but not essential

• Experience in cloud, observability, managed services or technology consulting.
• Experience working with vendor or ecosystem partner programmes.
• Experience selling technical services rather than software licences alone.

Why Critical Cloud

We're a specialist cloud and observability business built for technology-led organisations that want expert support without the overhead of a large consultancy. We operate with a small, experienced team, move quickly and give people real responsibility.

This is a role for someone who wants to build on strong foundations. You'll inherit established partner relationships and have the freedom to deepen them, shape new opportunities and influence how our Irish business grows.

Where you'll work

• This role offers remote working, giving you flexibility to work from home when you're not with partners or customers.
• You'll have access to hot-desking in a central Dublin innovation and coworking hub, providing a professional base in the city when you need it.
• We expect you to spend at least one day each week on-site with partners and customers in Dublin.
• Some travel to the UK will be required to spend time with the wider Critical Cloud team.

How we work

• Customer first. Understand the problem before proposing the solution.
• Stay curious. Learn the technology, the market and what matters to the people you work with.
• Move with urgency. Keep momentum, follow through and make sensible decisions quickly.
• Earn trust by delivering. Be dependable with customers, partners and colleagues.

Package and benefits

• Base salary: EUR 45,000-52,000 depending on experience.
• On-target earnings: approximately EUR 68,000, with uncapped commission.
• 25 days holiday plus public holidays and a paid day off in your birthday month.
• Company-funded professional certifications and development.
• Enhanced parental leave.
• Remote and flexible working.
• Company laptop and equipment.
• Pension contribution.
• Business travel covered.

Interested?

Apply through LinkedIn with your CV.

We’re particularly interested in people who have built strong commercial relationships within technology partner ecosystems and can show how those relationships translated into customer opportunities and revenue.

Our process is straightforward: an initial conversation, followed by a practical discussion around the role and a chance to meet more of the Critical Cloud team.