Channel Sales Account Manager

Get to know us

At ESET Australia, we like to think of ourselves as friendly cybersecurity heroes – keeping businesses and individuals safe in an increasingly digital world. Our Aussie team is a key part of the APAC region, working alongside our colleagues in Singapore, Tokyo, and India. But we’re not just about tackling cyber threats; we’re about connecting cultures, ideas, and people.

We’re a tight-knit, friendly crew. Our stunning North Sydney office, with its breathtaking view of the harbour, makes for a pretty epic place to work.

We work hard, but we know how to have a good time too. We’re a bunch of foodies who enjoy our potluck lunches, dinners out, and trying new places to eat. Alongside that, you'll find us taking part in spontaneous fitness sessions, happy hours, celebrations that embrace our cultural diversity or milestones, and our much-loved table tennis matches, which can get just a little intense. There’s always something fun happening and something exciting to look forward to.

If you're ready to join a team that values creativity, collaboration, and a great time, ESET Australia might just be your next great adventure!

Summary

We're hiring a Channel Account Manager to build our reseller and MSP base in Australia. You'll build a partner portfolio and manage a key distributor relationship. Recruit resellers and MSPs, make them productive, and own your territory's number. The right person already knows the Australian SMB and MSP channel. There are partners who'd take your call tomorrow.

Job description

What you'll do

• Recruit, onboard and enable net-new resellers, MSPs and system integrators
• Build ESET's MSP business — get providers productive on our multi-tenant subscription platform
• Win new SMB logos and new transacting resellers through distribution
• Own an assigned Australian distributor: joint planning, enablement, pipeline
• Run partner business plans and QBRs with partner principals
• Drive end-customer deals through your partners, SMB volume through to enterprise
• Work with pre-sales engineering on competitive, technically sound proposals
• Forecast accurately and hit your monthly and annual numbers

What we're looking for

• 5+ years in Australian channel sales — vendor or distributor side
• Real depth in SMB and MSP: how MSPs price and package security, how resellers make margin
• An established reseller and MSP network in Australia
• Proven partner recruitment from a standing start, through to revenue
• Experience owning a distributor relationship
• Comfortable on enterprise deals alongside partners
• Commercial judgement — structure a deal, defend margin, know when to walk

Bonus: endpoint security, EDR/XDR or MDR background; built an MSP practice from early stage; existing distributor relationships here.

What we offer

• A build mandate with a key distributor relationship to work from
• Autonomy over your territory
• Dedicated pre-sales engineering support
• Ramped commission that recognises what building a partner base actually takes
• Global backing, small-team pace
• Hybrid, Sydney-based

Benefits

Health & Well-being

• Gym perks: Subsidised gym membership to release endorphins at one of Australia’s premium gyms

Family

• Team sprit & recognition: Regular cohesive, team-events that bring everyone together
• Time to recharge: Generous leave policies for vacations and all of life’s big moments

Office

• Modern office perks: World-class facilities that recharges the body, mind and soul
• Centrally located: Located right in the heart of North Sydney’s CBD, amidst greenery and mouth-watering food options

Other

• Hybrid work culture: Remote work arrangements that balance personal commitments and face/face time with co-workers
• Fuel your growth: Access to world-class learning platforms and development opportunities

Additional information

• No recruiters, please.
• We do not offer visa sponsorship for this role.

If this role aligns with you, we welcome your application to join the ESET Australia team!

#LI-KP1 #LI-Hybrid #mid-senior