Chief Commercial Officer

About us At Monoova, we partner with some of the most innovative companies in the country, building world-class payment products that support the digital economy of tomorrow. As we scale rapidly, we’re looking for curious, driven, and creative minds to join us on the journey. As a leading Payment Service Provider (PSP), we’re powering the future of money movement with our API-first platform — integrating NPP, PayTo, PayID, Direct Debit, BPAY, and cross-border transfers into one seamless solution. Our mission? To help businesses move money smarter, faster, and safer — eliminating friction and enabling real-time experiences. With the broadest set of payment rails offered by any non-bank PSP in the country, we help our clients — many of them high-growth tech companies — reach and transact with up to 10% of all Australians. Monoova’s Values Integrity – We’re a company built on integrity, inside and outside of our organisation. Empathy – We take great care to understand perspectives of everyone in our eco-system Innovation – Individually and as an organisation, we are innovators. Everything we do today, can and will be improved tomorrow. Performance – We are a results driven organisation with a commitment to technology. What you’ll be doing as Chief Commercial Officer (CCO) Monoova is made up of a hands-on team that operates in a highly dynamic environment. Reporting to the Chief Executive Officer (CEO), the CCO will be a key member of the leadership team and will be responsible for Client Experience and defining and leading the strategy and execution of a broad range of initiatives to generate revenue across several teams at Monoova. The successful candidate will be ambitious and unapologetic in their commercial and revenue focus. They will contribute to crafting the overarching direction for Monoova’s sales, partnerships, client success and marketing teams, actively supporting the Head of Sales and Head of Marketing roles to execute on agreed strategies successfully. CCO Profile and Responsibilities Leadership – Reporting into the CEO, the CCO will bring maturity, entrepreneurial zeal and an infectious level of energy that will inspire, motivate, support and drive Monoova’s revenue teams (Global Sales, Client Success, Marketing) together with Product to deliver on our revenue and GoTo market strategy and business revenue targets. Relationship Management – The CCO will be a key builder of relationships with Monoova’s client, partners and other external parties in Australia and globally, and will take a lead role in contract and commercial negotiations. They will work closely with ELT to develop an aligned commercial strategy. Commercial Growth - The CCO has demonstrated sales experience and will enhance the commercialisation across the business, growth revenue through expanding existing channel relationships and identifying new revenue opportunities and partnerships, within and outside of Australia. Strategy – The role will define and communicate the vision for commercial excellence and growth for the business, internally and externally. They will promote innovation to identify, protect and enhance all revenue opportunities and take an active part in realising Monoova’s international expansion plans and the opportunities in the domestic payments market. Marketing & Brand Positioning - The CCO will play a lead role in building the profile of Monoova in the market, acting as a brand ambassador and ensuring the company is represented in key industry and business fora. Process improvements: The CCO will constantly seek to improve our internal processes so that our customers receive timely and efficient services from us What we need from you: Strategic thinker and relationship builder People leader and influencer Commercial mindset and negotiator Ability to develop and implement Monoova’s commercial strategy Confident communicator at all levels Your experience and knowledge: As CCO, you will demonstrate the following: An understanding of the commercial and operational workings of a financial services, technology or related business. Exceptional relationship building, influencing and negotiation skills with the drive to build a high performing team, and with a people leadership style that people relate to. Demonstrated experience in Strategy development and successful execution leading to improved commercial outcomes and brand development. An extensive and well-developed professional network at Board and C-Level. Experience executing significant sales or partnership deals. Experience in setting strategy and developing innovative sales and marketing initiatives. Experience in managing, motivating and driving the performance of large teams or teams in parallel across Sales, Commercial, Marketing and Partnerships. Experience with FX dealing will be viewed very favourably. Experience in research and analytics and the use of research and data to drive innovative programs. Superior negotiation skills in order to maximise the profitability of partnership arrangements. Proven track record of building successful outcomes for businesses and leading accountable, high performance teams Project management people management and budgetary management. Leading with Monoova’s culture - Performance, Integrity, Empathy and Innovation Monoova Culture and Benefits We reward great work with short-term incentives that recognise your impact and dedication. We offer learning budget, opportunities, workshops, and development programs to help you thrive. Great flexibility with a mix of remote and in-office work. Extra leave benefits like Birthday leave and Diversity leave, to celebrate cultural and personal milestones. 16 weeks paid parental leave for primary carers, so you get extra time with your newborn and to recover Enjoy special vouchers for your Birthday and Work Anniversary: because your moments matter. Enjoy free snacks, drinks, or other goodies, on the house!