Chief Marketing Officer

Chief Marketing Officer

Done is an international company that helps distributors and trading businesses build efficient supply chains, scale their import operations, and grow faster. We combine expertise in financing, logistics, and international trade to create end-to-end solutions for our partners.

Done in numbers: 15 years on the market, 300+ employees, and offices in 4 countries (Ukraine, Switzerland, Poland and Turkey) with active global expansion.
Done. More ownership. More speed. More impact. At a global scale

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About the role:

Done is scaling its marketing function to support international growth across the group. We're looking for a Chief Marketing Officer who will build a unified marketing system across 6 markets, elevate Done's brand recognition among clients, partners, and investors, and turn marketing into a real pipeline driver alongside Sales.

This role is for someone who has already scaled a marketing function inside an international company, knows how to build processes, KPIs and reporting from the ground up, and has a track record of taking B2B products into new markets. We're looking for a strategic and systems thinker with strong leadership and a genuine sense of ownership, someone who is results-oriented, data-driven and able to influence and communicate effectively at the Executive Team level, while staying adaptable as markets and priorities shift.

Key responsibilities:

Marketing Strategy

• Develop and execute an international marketing strategy aligned with the company's business goals (clients, employees, lenders)
• Build the annual marketing plan and budget, and prioritize initiatives against strategic goals

Brand & Positioning

• Build and grow Done's international brand; ensure consistent positioning across all markets
• Develop a unified brand narrative
• Oversee corporate communications and reputation; employer branding

Market Expansion

• Develop Go-to-Market strategies for new countries and localize marketing activities
• Analyze new markets, competitive landscape, and customer segments

Demand Generation

• Build a quality pipeline generation system together with Sales
• Manage performance marketing, content, PR, partnership, and event marketing
• Optimize customer acquisition cost and channel effectiveness

Product Marketing

• Package the company's products and shape value propositions
• Prepare sales enablement materials and support new product/service launches

Marketing Analytics

• Build a marketing analytics system and own KPI tracking (Pipeline, MQL, SQL, CAC, CPL, ROMI, ROI)
• Prepare management reporting for the CEO and the board

PR & Thought Leadership

• Build the company's and leadership's expert presence; work with media, international conferences, and industry partnerships
• Manage brand reputation risk

Team & Cross-functional Leadership

• Build an effective marketing organization; manage the team and external contractors
• Develop employees' competencies; set goals, KPIs, and run performance reviews
• Ensure effective collaboration between Marketing, Sales, Business Development, and Operations
• Represent the marketing function at the Executive Team level; contribute to strategic planning

What we are looking for:

• University degree
• Experience launching B2B products in international markets, with a track record of successful launches; experience with banking or financial products is a plus
• Experience scaling a marketing function within an international company
• Experience building a marketing management system: processes, KPIs, reporting, operating rhythms
• Hands-on experience building Go-to-Market strategies for new markets
• Strong understanding of B2B marketing, complex products, and long sales cycles
• Supply chain experience is a plus
• Experience building demand generation and managing the marketing funnel
• Understanding of brand management principles, positioning, and international brand development
• Experience managing a marketing budget and evaluating ROI
• Hands-on experience launching and managing digital, content, PR, event, and partnership channels
• Experience building and developing a marketing team, managing performance and development
• English - Advanced

What you'll get at Done

• Competitive salary + bonus
• Opportunity to work in hybrid work scenario
• A role in an international company that's growing fast, scaling its business, and opening up new opportunities for people
• Real impact on outcomes: ideas, speed of decision-making, and every person's contribution matter here
• A team of partners who value accountability, openness, service mindset, and mutual support
• A culture of development: Done Academy, internal and external training, hard/soft skills workshops, PDPs, 360° feedback and clear career growth paths
• An environment where you can grow professionally: over 40% of our managers have built their careers within the company
• Premium medical insurance after the probation period
• A modern, design-forward office at 11 Solomianska St., Kyiv
• Corporate shuttle from Olimpiiska, Universytet, and Palats Sportu metro stations, plus parking compensation
• Partial lunch compensation for everyday comfort
• Discounts on English classes and sports activities
• Donecoin, our internal recognition system, plus corporate merch
• Gifts and support for life's important moments
• The option to invest in corporate bonds with a predictable return
• Team-building events, corporate gatherings, sports initiatives, and an active team life outside of work
• Draft deferment status available for employees with up-to-date military registration documents
• A safe working environment: an equipped shelter in the business center