Claims Administrator

Claims Administrator Malta – Birkirkara Hybrid, two days in office Permanent / full-time We are a fast-growing global reinsurance speciality company servicing the insurance markets of Lloyd’s, Europe and North America. We’re hiring a Claims Administrator to join our Claims team and learn the business from the ground up. This is a great opportunity for a recent graduate or someone early in their career who’s organised, curious and keen to build practical experience in a global insurance environment. Key Responsibilities • Support the Claims team with accurate processing and administration of claims files • Review and update claims data, ensuring records are complete and up to date • Liaise with internal teams and external stakeholders (brokers, insurers and service providers) • Help process invoices and financial movements related to claims • Monitor shared inboxes and support day to day claims operations • Use a variety of bespoke systems and MS Office / AI tools Skills Knowledge and Expertise Right to work in this location Experience in a process-led office/corporate environment preferred Strong attention to detail and willingness to learn Good organisation and time‑management skills Confident communicator with a proactive mindset – English fluency a must Basic MS Office skills (Excel, Outlook, Word) and ability to learn new systems effectivel Comfortable with ambiguity in a change-driven environment, and able to tackle problems head on using initiative Contributing positively to our culture and values. Who is able to fit in with our culture and values. We are collaborative, progressive, authentic, empowered and value each other. Benefits • competitive salary & annual bonus • a health & wellbeing subsidy (equivalent to £20 per month in local currency from Day 1) • a generous pension with IVALIFE at 5% (eligible after probationary period) • permanent health insurance (PHI) (subject to the rules of the scheme) • Health Insurance hospital scheme via MAPFRE Middlesea (from Day 1) • generous annual leave plus bank holidays (from Day 1) • EAP (Employee Assistance Programme) (from Day 1) • learning/study support and reimbursement for professional memberships • hybrid working • employee socials and recognition programme • free onsite office parking