Claims Assistant / Billing Clerk / Insurance Operations Helper

🌟 We're Hiring: Claims Assistant / Billing Clerk / Insurance Operations Helper

📍 Location: United Arab Emirates (Remote)

🕒 Employment Type: Part-Time

💼 Experience Level: Mid-Level to Senior

🌐 Work Arrangement: Fully Remote

About Us

We are a globally focused organization committed to supporting accurate claims administration, efficient billing processes, and reliable insurance operations. We value integrity, attention to detail, confidentiality, and customer service, helping maintain organized documentation and dependable administrative support across financial and insurance-related functions.

The Role

We are seeking a detail-oriented Claims Assistant / Billing Clerk / Insurance Operations Helper to support insurance administration, claims documentation, billing records, and routine operational workflows. In this part-time, fully remote role, you will help maintain accurate records, review supporting documents, track outstanding requests, and coordinate with relevant teams to ensure administrative tasks are completed efficiently.

The ideal candidate is organized, comfortable working with numerical and customer information, and able to follow established procedures while handling confidential records responsibly.

Key Responsibilities

• Assist with receiving, organizing, and reviewing claims forms and supporting documentation.
• Enter and update claims, billing, policy, and customer information in authorized systems.
• Check invoices, billing statements, and claim records for completeness and consistency.
• Maintain accurate digital files, case records, and administrative tracking logs.
• Monitor outstanding claims, missing documents, billing inquiries, and processing deadlines.
• Coordinate with insurers, internal departments, service providers, and customers to obtain required information.
• Support routine billing checks, reconciliation activities, and claims status updates.
• Prepare basic operational reports and escalate discrepancies or unusual cases to authorized personnel.
• Follow established procedures for data protection, confidentiality, and record retention.
• Identify opportunities to improve documentation accuracy and administrative efficiency.

Requirements

• A bachelor's degree or equivalent qualification in Business Administration, Accounting, Finance, Insurance, or a related field is preferred.
• At least 3 years of relevant experience in claims administration, billing support, insurance operations, or financial administration is preferred.
• Understanding of claims documentation, invoices, policy records, and administrative workflows.
• Proficiency in spreadsheets, office productivity tools, and digital recordkeeping systems.
• Strong numerical accuracy, attention to detail, and organizational skills.
• Clear written communication and effective coordination abilities.
• Ability to identify incomplete information and escalate discrepancies appropriately.
• A responsible approach to confidential customer, financial, and insurance information.
• Ability to manage multiple tasks independently in a remote environment.

What We Offer

• Flexible, part-time remote work.
• The opportunity to contribute to efficient insurance and claims administration.
• A professional environment that values accuracy, confidentiality, and service quality.
• Opportunities to develop insurance operations and financial administration expertise.
• A collaborative culture focused on accountability and continuous improvement.