Claims Officer

Virtual Claims Officer (Healthcare) Full Time (38 hrs/week) Work from Home| Remote | Australian Hours | Long-term Opportunity ProSource is seeking an experienced Virtual Assistant (VA) to support our valued Therapy, in a part-time Claims Officer role initially with scope to grow full time pending performance. We are looking for a reliable, detail-oriented professional with a healthcare background to assist with medical data entry, email management, claims processing, and reporting. About the Role: Schedule: 1020 hours per week to start with scope to go full time quickly Mondays, Wednesdays, and Fridays initially with scope to go Monday to Friday. Must be available during Australian business hours (Queensland time) Must attend 8:30 AM team meetings in the team (QLD time) Key Responsibilities: Populate Word document templates with medical data from records and legal briefs Manage client emails and communications Ensure accuracy, privacy, and security in handling sensitive patient data What We’re Looking For: Experience in healthcare administration (minimum 2 years preferred) Previous use of medical software such as SharePoint, Cliniko , and Zanda Strong communication skills , especially for status updates and issue escalation High level of integrity and strict adherence to privacy protocols Reliable internet and power setup (office-based access is a plus) Comfortable working independently and following detailed procedures Ability to work Australian hours Why Join ProSource? At ProSource, we connect talented VAs with businesses who value professionalism and security. Our VAs receive: Opportunities to work with clients in the healthcare sector Consistent, long-term roles with growth potential Support from a dedicated team that understands virtual work challenges Fantastic Australian clients and daytime shifts! How to Apply: If you have the skills and experience we're looking for, we'd love to hear from you! Submit your resume and a short introduction video highlighting your healthcare experience and availability. Applications close Wednesday 5th March , with interviews scheduled for Thursday 6th March . Join us and be part of a trusted team supporting meaningful work in healthcare administration!