Claims Triage Adjuster, Night Shift, Remote- Anywhere in Canada

Company:

ClaimsPro LP

Claims Triage Adjuster, Night Shift, Remote- Anywhere in Canada

Compensation range: $0.00 - $0.00 hourly

Overview

We have an existing opportunity for a Claims Triage Adjuster (Night Shift) to join our team! This is a remote position that can be situated anywhere in Canada.

This night shift after Hours Desktop / Remote Adjuster role supports national/regional operations to ensure that after hours claims are triaged according to defined national or regional expectations. This is an after-hours, remote / desk top role. The shift is Monday-Friday from 4:30pm-12:30am on call working from home.

This role supports national/regional operations to ensure that after hours claims are triaged according to defined national or regional expectations. This will be an after-hours, remote / desk top role. Hours could potentially be 4:30pm - 8:30am, 8pm-8am (EST) on call working from home.

Job Responsibilities and Expectations

• Monitor after hours claims line
• Triage new claims against national/regional expectations
• Meet or exceed Client KPIs
• Reliability and availability to answer calls when they come through

Qualifications & Experience

• University degree or post-secondary education related to insurance
• Minimum of 2 years’ relevant experience
• Some Experience with property claims (Wind, Water, Fire, etc.) is an asset.
• Equivalency in combination of education and experience will be considered.
• Ongoing commitment to education and learning.
• Effective analytical skills, including identification of cause and effect dynamics
• Good investigative manner
• Adjuster’s license, or currently pursuing CIP designation is required.
  

Organizational Alignment:

• Operational effectiveness and efficiency
• Customer Service: offering “best-in-class” experience/services to our customers.
• Quality: Providing timely and quality responses to customers

Key Performance Factors:

• Create and build relationships within Emergency Claims Services
• Meet or exceed contact timelines

Environment/Working Conditions

• Ability to work from home.
• Quiet work environment to be able to accept and traige calls during 8 hour shift.
• Positive team dynamics.

Competitive Compensation: $20-21/hour.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#ClaimsPro

About

In the rapidly evolving world of risk management services, Davies has distinguished itself as a leader in innovation and excellence. As Canada’s largest privately owned provider of insurance services, our position at the forefront of the industry has been possible due to the quality of our personnel and the depth of their technical abilities. We recruit, train, educate, and support the best and the brightest and we empower them with the tools and technology that they require to provide clients with the highest quality of service. Our firm commitment to continuous learning animates every branch of our organization and drives our success. We work with passion and dedication, and we never compromise on our quest for excellence. Come join the Davies experience!

Note: Davies and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.