Clerical Assistant

Clerical Assistant

Temporary Contract

Job Details

Client: Rhondda Cynon Taf County Borough Council
Service Area: Social Care Workforce Development / Business Support
Hours: 37 hours per week
Start Date: 02 November 2026
End Date: 24 January 2027
Duration: 12 weeks
Number of Roles: 1

Working Pattern

Hybrid working.
2 days in the office.
3 days remote.

Location

Ty Elai
Heol Dinas Isaf
Tonypandy
Rhondda Cynon Taf
CF40 1NY

Pay

PAYE Rate: £13.92 per hour

Job Overview

Rhondda Cynon Taf County Borough Council is seeking a Clerical Assistant to support the business support function within Cwm Taf Social Care Workforce Development.

The role will involve arranging courses and events, maintaining training records, creating course files, handling mail, dealing with telephone enquiries, word processing, filing and providing general clerical support to the team.

Important – Please Read Carefully

This is a clerical and administrative support role.

Candidates should have office-based administration experience, strong IT skills, experience using computer-based systems and the ability to communicate effectively with colleagues, customers and partners.

The role is hybrid, with 2 days per week required in the Ty Elai office.

Key Responsibilities

• Provide clerical support
• Provide admin support
• Arrange courses
• Arrange events
• Liaise with suppliers
• Liaise with venues
• Support travel bookings
• Support accommodation bookings
• Input training data
• Maintain course files
• Update course information
• Distribute flyers
• Distribute programmes
• Distribute certificates
• Distribute registration forms
• Handle incoming mail
• Handle outgoing mail
• Take telephone messages
• Deal with telephone enquiries
• Complete word processing
• Complete filing
• Maintain filing systems
• Provide team cover
• Follow procedures
• Support Health and Safety duties

Essential Experience & Skills

• Clerical experience
• Administration experience
• Office-based experience
• Business support
• Data entry
• Computer systems
• Windows-based IT
• Word processing
• Filing
• Record keeping
• Telephone enquiries
• Customer service
• Communication skills
• Workload organisation
• Team working
• Following procedures
• Flexible working
• 2 office days per week

Desirable

• NVQ Level 2/3 administration
• IT qualification
• Data quality experience
• Course administration
• Event administration
• Training database experience
• Social care admin support
• Welsh language skills
• Local authority experience
• Hybrid working experience

Additional Information

DBS is not required for this role.

Interview will be held on site and will be competency based.

Interview is expected to take up to 30 minutes.

Target interview date is 26 October 2026.

Candidate submission deadline is 23 October 2026.

Maximum CVs per agency: 3.

Disclaimer

On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role.

I acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto.

Job Reference: OR118702

Screening Questions

1. Do you have relevant clerical, administrative, office-based or business support experience, including supporting a busy team with general admin duties?
2. Do you have experience inputting and retrieving data from computer-based systems, maintaining accurate records or using databases?
3. Are you competent using Windows-based IT programmes, word processing, email, filing systems and general office software?
4. Do you have experience arranging meetings, courses, events, bookings, travel, accommodation, catering or similar administrative arrangements?
5. Are you confident dealing with telephone enquiries, taking messages and communicating politely and effectively with colleagues, customers and partners?
6. Can you organise your workload, follow procedures, complete tasks to agreed standards and work well as part of a team?
7. Can you work 37 hours per week on a hybrid basis, with 2 days per week in the office at Ty Elai, Tonypandy, and complete the required compliance checks?

Skills: Administration, Clerical Support, Data Entry, IT Skills, Microsoft Windows, Customer Service, Telephone Enquiries, Filing, Word Processing, Local Authority