Client Development Manager

Client Development Manager — Pharmaceutical Quality & Compliance Consultancy

Location: Remote / home-based, UK (Hertfordshire or Bedfordshire preferred) with UK and occasional international travel

Type: Full-time, 12-month fixed term with the option to become permanent

Package: £40,000 basic + uncapped profit share on the work you win (realistic on-target earnings £50,000–£55,000 in year one, £80,000+ from year two)

GxPAssure is an established and trusted quality consultancy. We work with a community of ex-regulators (FDA, MHRA, EMA) and senior industry consultants, supporting pharmaceutical and biotech clients worldwide in GMP, GDP, GLP and GCP compliance. Our work helps ensure that medicines are developed, manufactured, handled and supplied to the highest standards, protecting patients and regulatory integrity.

Demand for our services has grown almost entirely by referral. We now want someone to build on that deliberately: to find and win new clients, and to look after the ones we already have so well that they come back with the next project. This is a new role reporting directly to the CEO, with a real share in the results. It is one of two roles we are creating together: you win and keep the work; a Consulting Operations Manager runs the operations and logistics behind it.

What you will do:

• Find, qualify and win new clients in pharmaceutical and biotech quality, compliance and regulatory support, in the UK, Europe, the USA and Asia.
• Work regulatory-trigger leads such as FDA warning letters and Form 483 observations, MHRA inspection findings and EU GMP non-compliance reports.
• Lead discovery calls with prospective clients, bring our experts into technical scoping, and turn the conversation into a persuasive proposal at our standard rates.
• Negotiate scope, price and timing with the client, within agreed commercial limits, and hand the agreed proposal to our operations team to take forward.
• Own the relationship with every client account: account plans, regular reviews, and spotting the next need before the client does.
• Represent GxPAssure at conferences and industry events and build a referral network among quality and regulatory decision-makers.
• Keep the sales pipeline current and report on it monthly.

What the role is not- You will not be expected to deliver the technical work — our consultants do that. Your job is to win the work and to keep the client, with operational support behind you once the work is won

Essential

• A track record of winning and growing B2B professional-services or consulting accounts, with evidence of personal new-business results.
• Experience selling into pharmaceutical, biotech, medical-device or adjacent life-sciences organisations, or a demonstrable ability to learn the sector quickly.
• A consultative style: comfortable being technically challenged by a quality director and knowing when to bring in the expert.
• Excellent written English and the ability to turn a scoping conversation into a persuasive proposal.
• Self-directed, organised and disciplined in keeping a pipeline current.
• Willing and able to travel, including overseas if required

Desirable

• Existing relationships with quality, regulatory or supply-chain decision-makers in life sciences.
• Working knowledge of GMP, GDP and GCP services and the regulatory landscape (FDA, MHRA, EMA, PIC/S).
• Experience with prospecting and CRM tools.
• A degree in life sciences, business or a related discipline.
  

• £40,000 basic salary.
• 20% share of the net profit on every engagement you introduce — uncapped, calculated engagement by engagement, paid quarterly on cash collected, and running for 24 months from each client's first engagement. Net profit is the engagement fee, less the costs of delivering it, less a contribution to overheads. Realistic on-target earnings of £50,000–£55,000 in year one and £80,000 or more from year two as your client base compounds. The profit-share calculation, with worked examples, is discussed at interview.
• 12-month fixed-term contract with the option to convert to a permanent appointment at the 12-month review.
• Home-based working with a laptop, phone and the sales tools you need.
• Workplace pension and private healthcare contribution.
• 25 days’ holiday plus bank holidays.
• Direct access to the CEO and to a consultant community of former regulators and senior industry specialists — you will learn the sector fast.