Client Development Representative

About Colombo & Hurd, PL

Colombo & Hurd, PL is a nationally recognized immigration law firm dedicated to representing professionals, investors, businesses, and families from across Latin America and around the world. Since our founding in 2006, we have grown to a global team of over 450 professionals, including more than 35 U.S.-based immigration attorneys.

Named the Top Immigration Law Firm in Central Florida by the Orlando Business Journal, we take pride in our mission to provide exceptional legal representation while advancing the cause of immigrants. Our commitment to excellence, innovation, and integrity defines who we are.

Position Overview

We are seeking a motivated and personable Client Development Representative (CDR) to join our growing Sales Team.

In this role, you will connect with prospective clients who have expressed interest in our immigration services and help them take the next step in their journey with Colombo & Hurd. You will be one of the first points of contact for many of our prospective clients, making your ability to create a warm, professional, and positive experience over the phone an important part of the role.

This position is ideal for someone who is friendly, confident, comfortable talking to people on the phone, and motivated by goals and performance. Previous sales experience is not required. Experience in telemarketing, appointment scheduling, call centers, customer service, or other phone-based roles is highly transferable.

Key Responsibilities

• Make approximately 80–100 outbound calls per day to warm prospective clients.
• Engage prospective clients in a friendly, professional, and helpful manner while creating a positive client experience.
• Qualify prospective clients by understanding their needs and determining whether they are ready to move forward with a consultation.
• Schedule qualified prospective clients for consultations with our Client Liaisons and help ensure a smooth transition into the next stage of the sales process.
• Accurately document conversations, appointment details, and follow-up activity in our CRM.
• Maintain consistent productivity, punctuality, and follow-through while meeting established performance goals.
• Consistently meet established call, appointment, productivity, and performance goals.
• Work closely with the Sales Team to help ensure prospective clients receive a seamless and exceptional experience.

Qualifications & Requirements

• Comfortable making a high volume of outbound calls and speaking with new people throughout the day.
• Excellent verbal communication skills and a friendly, professional phone presence.
• Complete fluency in English.
• Naturally personable and comfortable building rapport with people over the phone.
• Reliable, self-motivated, and comfortable working toward performance goals.
• Previous experience in telemarketing, appointment setting, call centers, customer service, or other phone-based roles is preferred, but not required.
• Comfortable working independently in a fully remote environment.
• Your own working devices and a stable internet connection with a speed of over 100 Mbps is required. Minimum Software Requirements: OS Microsoft - Windows 11 (64-bit), OS Apple - Mac OS 15 Sequoia or Later.

What We Offer

• The opportunity to join a rapidly growing international law firm.
• Fully remote work with a global team.
• Comprehensive training and support.
• Opportunities for professional growth and advancement.
• A collaborative, performance-driven team environment.
• The opportunity to make a meaningful impact on the lives of individuals and families.
• Competitive compensation.

Compensation: USD $1,200/ Per month