Client Manager - Workers Compensation

• Support the execution of our national Workers’ Compensation strategy
• Position will suit someone who is a workers’ compensation expert and displays a growth mindset.
• Full time permanent opportunity with flexible work arrangements

Client Manager, Workers Compensation

Our Workplace Risk service offering continues to evolve as the workers’ compensation landscape changes and our clients seek greater innovation in People Risk.

We are looking for a Client Manager to join our Workers’ Compensation business and assist in driving growth within Victoria and the broader national practice. Supported by award-winning and industry-recognised learning and development initiatives, and experienced management, you will use your consultative approach to provide outstanding service to our clients. Our services include workers’ compensation consulting, self-insurance, Work, Health & Safety, data & analytics, psychosocial risk and risk state insurance placement, with the objective of protecting our clients, their employees and Directors & Officers.

This is a hybrid role with the flexibility to work both virtually and from our Melbourne office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Support the execution of our national Workers’ Compensation strategy
• Account Management and service delivery on our key accounts across VIC and nationally
• Lead and develop strategies for growth and retention of our larger accounts, including co-chairing of strategic forums
• With the support of our insurer partners, assisting our clients reduce their frequency and severity of claims, through the implementation of targeted risk improvement initiatives
• Articulate insights and potential solutions drawn from our data and analytics tools and templates
• Manage crucial interface with Client Service Support, Claims and our Global & Corporate and National Broking teams
• Manage key stakeholder relationships with Insurers, Regulators and internal Brokers

How this opportunity is different

We’re a team of authentic and smart individuals focused on providing exceptional value to our clients and our local communities. Meaningful and genuine relationships are at the heart of our business success and we’re proud of our positive impact.

Here at Aon, you’re always more than just a job title. We encourage and support you to expand your knowledge and grow alongside some of the best people in the business – in Australia and throughout our connected global networks.

Skills and experience that will lead to success

This position will suit an experienced consultant with the following skillset:

• A minimum of 5 years’ experience in a similar role with a strong technical understanding of national Workers’ Compensation
• Demonstrated leadership capability, with keen interest in knowledge sharing and mentoring of colleagues
• A keen entrepreneurial spirit, with demonstrated success in leading growth strategies
• A strong network in the Workers’ Compensation insurance market
• Organisational skills to meet deadlines in a dynamic environment
• Demonstrated ability to work autonomously on projects and within in a team setting
• Strong ability to engage with stakeholders at varying levels
• Demonstrated ability to analyse and interpret workers’ compensation data in order to articulate insights and potential solutions will be highly regarded.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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Avoid unauthorized communications regarding career opportunities from individuals not affiliated with Aon or its recruitment team. Aon will only contact you from an official Aon email address and will never request personal information such as bank account details, Social Security numbers, or National IDs via social media or chat-based applications. Aon does not send or request payments for the purchase of business-related equipment. The only legitimate way to apply for a position at Aon is through our Careers site at jobs.aon.com. If you receive a suspicious recruiting message from someone claiming to be an Aon recruiter on platforms like Telegram, we kindly request that you report it as spam and block the sender immediately.

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. We offer a variety of working style solutions for our colleagues as well.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email