Client Onboarding and Account Maintenance Analyst

Fancy helping to shape the future of FinTech?
We have always been innovators. In 1996 we were the first company to share exchange rate information, free of charge on the internet. Today, we are a world leading online trading group.

Join us to:

• Help build the future of online trading
• Be part of a culture driven by integrity and global impact
• Become part of an award-winning company - check out our full list of awards here

We are only as good as our people. Luckily, our people are the best. Join us!

So if you like Sherlock Holmes, you enjoy reading criminal books or watching criminal movies: and you pay attention to the details - you should join our Account Onboarding Team!

- like Sherlock Holmes, like reading crime books or watching crime movies...
- solve the mysteries together with Sherlock Holmes...
- and you have to pay attention to details...

You should join our Account Onboarding Team!

How do we work?

Our Account Onboarding Analysts play a crucial role in onboarding and managing all new Client applications and ensuring all required documentation is properly submitted and compliance with regulatory requirements. This includes being the owner of the end-to-end Client application process from the moment a new request is received till Client is fully onboarded and ready to trade.

We work in a hybrid model - we'd love to meet you in the office 2 times a week.

In this role, you will:

• Maintain an appropriate audit trail and documentation in all instances, to evidence/support the review and assessment of each reviewed application.
• Review and investigate suspicious alerts, referring/escalating to the Team Lead for guidance when necessary.
• Correspond with Clients in a professional and courteous manner with regards to documents, status of accounts.
• Protect the confidentiality of client information in accordance with GDPR regulations.
• Maintain a well-developed knowledge of regulatory and legal requirements across all OANDA Divisions.
• Build and maintain a good working relationship with Sales, Funds, Compliance and Client Experience Teams and respond to requests and queries effectively and promptly.

What skillset you need, to be successful in this role?

• University Degree, with a focus in Finance, Law or Economics preferred.
• Previous experience of KYC, AML, Compliance, Legal or Audit areas will be a plus.
• Fluency in English.
• Ability to work independently and as a part of a team as well.
• Excellent communication skills and attention to the details.

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At OANDA, to help us efficiently process applications, we use AI-driven tools to help source and rank candidates based on professional experience and skills. While these tools provide recommendations, our recruitment process remains human-centric: all final shortlisting and hiring decisions are made by OANDA team. You have the right to request a human review of your application.

OANDA Global Corporation is a diverse and global team with offices around the world. We value the unique skills and experiences each individual brings to OANDA. We are committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.

Learn more about our culture here.

Review OANDA Privacy Policy and learn more about how we treat your personal data and protect your privacy.

Dare to be bold?

Make your first step toward a positive change in your career with OANDA

Vision and values

OANDA aims to transform all aspects of how the world interacts with currencies, whether that be trading or utilizing currency data and information. We’ll do this our way – connecting and collaborating with the best and most innovative to grow quickly and globally. We strive to do more than just our jobs, focus our actions on collective goals and dare to seek out innovation and creativity. All this to continue our obsession with providing the best experience for our customers.

What we do?

Innovation has been at the heart of everything we do!
From our roots in 1997 providing free currency exchange information over the internet to launching an award-winning global trading business. We work together to drive the future of currency data solutions and trading technology. Our customers can invest in around 200 financial instruments including currencies, shares (over 1300) and commodities leveraging intelligent support and the newest technologies. What is more, we are now offering a batch of popular cryptocurrencies in the US! - OANDA is now a major global player.

We are the winners!

We are proud to be recognized! We put our clients at the heart of our innovation and services, which has earned us some of the most recognized awards in the industry.

• Most Trusted Broker, Compare Forex Brokers’ Awards, 2025

• Best in Class for Mobile Trading Apps, ForexBrokers.com Annual Awards, 2025

• Best Forex/CFD Broker in AMER, TradingView Broker Awards, 2024

• Broker of the Year 2023, TradingView Broker Awards, 2023