Client Services Coordinator

JOB DUCK IS HIRING A CLIENT SERVICES COORDINATOR

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!

Role Overview

We are seeking a highly organized and professional Client Services Coordinator to support our legal team by managing client communications, case administration, scheduling, and intake support. The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced legal environment.

Schedule:

Sunday to Thursday 9:00 AM to 6:00PM CST

Your Responsibilities Will Include but Are Not Limited To:

• Handling and responding to emails in a timely and professional manner
• Maintaining attorney and case calendars, including scheduling hearings, deadlines, and appointments
• Screening incoming calls and prospective clients before transferring them to the Intake Specialist
• Answering and directing incoming calls professionally and efficiently
• Preparing and communicating critical case information to attorneys to ensure they are informed and prepared
• Performing electronic filing (e-filing) of legal documents with courts and relevant agencies

What We’re Looking For:

• 1+ Previous experience in a legal administrative, legal assistant, receptionist, or intake coordinator at a Law Firm role preferred.
• Ability to work with sensitive and emotionally challenging case matters, including cases involving violence, crimes against children, sexual abuse, felonies, and other serious legal issues.
• Professional maturity and emotional resilience with the ability to maintain composure when handling difficult or distressing information
• Basic understanding of legal terminology, court procedures, e-filing, and case management is highly desirable.
• Experience working with Hispanic and Mexican clientele is a plus.
• Comfortable working in a fast-paced environment with competing priorities and deadlines.

What’s In It for You?

• Monthly compensation starting from 1150 USD to 1220 USD
• Paid time off.
• 100% Remote, Full-Time, Long-Term Career Opportunity.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions!

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.