Client Services Manager

Client Services Manager We usually respond within three days Client Services Manager – North Location: Manchester (Hybrid after initial training) Salary: £35,000 – £45,000 DOE + Benefits and Commission Hours: Monday – Friday, 40 hours per week We’re looking for a Client Services Manager to join Dovetail & Slate , part of Talentia Group , supporting our continued growth across the North of England. If you’re passionate about building strong client relationships, delivering exceptional service, and driving commercial growth, this role offers the perfect blend of autonomy, collaboration, and purpose. You’ll act as a trusted advisor to our clients in the Further Education and skills sector, ensuring they receive the highest level of service, support, and value. Working closely with our recruitment teams, you’ll make sure clients get the right people — first time, every time. What You’ll Be Doing Managing and developing relationships with key clients across the North Acting as the main point of contact for all client queries and escalations Visiting clients regularly to strengthen partnerships and gain insight into their workforce needs Working with consultants to ensure high fill rates and excellent candidate matches Identifying new opportunities for account growth and expansion Analysing client performance data to shape account strategy and drive improvements Supporting marketing initiatives, events, and engagement campaigns Representing Dovetail & Slate at industry conferences and networking events What We’re Looking For Experience in client services, account management, customer success, or recruitment Background in the education or public sector (desirable but not essential) Proven track record in building and retaining long-term client relationships Commercially aware, target-driven, and confident in influencing senior stakeholders Excellent communication and organisational skills Proactive, resilient, and comfortable managing multiple priorities Full UK driving licence and willingness to travel across the North What We Offer £35,000 – £45,000 per annum (depending on experience) and commission Hybrid working after initial training (Manchester office-based to start) 22 days annual leave + 8 bank holidays Company events and development opportunities A people-first culture within a business that’s making a genuine impact in the education and skills sector This is an exciting opportunity to play a key role in the growth and success of Dovetail & Slate — a company recognised for its commitment to quality, collaboration, and purpose. Interested? Apply today or email Robbie Wilson for a confidential chat about the role. Department Sales Locations Manchester Office Remote status Hybrid About Talentia Group The recruitment industry can often be high-pressure and disrupt work-life balance. That’s why Talentia was established—to pioneer a new, transparent culture where integrity and balance are at the forefront. Our team is invested in our mission to revolutionise recruitment and proud to be B Corp Certified. Be a part of our journey to always be better and help shape the future of our industry! Vision – We are our talent, our people and our expertise. We aim to be the first-in-class recruitment agency, for all your specialist needs. Mission – We are an energetic and fearless recruitment agency, offering clients and candidates with unrivalled services and perfect partnerships.