Clinical Care Team Manager - Remote in State of VA 2378145 | Richmond, Virginia | Remote

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Touch device users, explore by touch or with swipe gestures. Go Explore remote jobs Pursue your passion and potential Clinical Care Team Manager - Remote in State of VA Richmond, Virginia Apply Internal apply Bookmark job Jump to Our values Job description Benefits Testimonial Awards & recognitions Related content Caring. Connecting. Growing together. With these values to guide us, our people are committed to making a meaningful difference in the lives of those we are honored to serve. Integrity Compassion Inclusion Relationships Innovation Performance Back to nav Clinical Care Team Manager - Remote in State of VA Requisition number: 2378145 Job category: Medical & Clinical Operations Primary location: Richmond, Virginia Date posted: 09/12/2026 Overtime status: Exempt Travel: No Share this job Facebook X LinkedIn Email At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. In the Health and Social Services Manager role is a remote position in which you will lead a team of care managers, while oversee day-to-day clinical operations and participate in business development activities. You will manage the Home and Community Based Services program for the region you are assigned to including team and performance management, process improvement, ensure standardized execution of clinical processes, and implementation of new program initiatives. Complying with contractual requirements and ensuring member needs are met. If you are located in the state of VA, you will have the flexibility to work remotely* as you take on some tough challenges. *While Role is Remote, for consideration candidate MUST reside within the state of VA. Candidates outside of VA will not be considered for this position. * Primary Responsibilities: Selects, manages, develops, mentors and supports staff in designated department or region Develops clear goals and objectives for performance management and effectively communicates expectations, and holds the team accountable for results To meet the unique needs of our members, have an intimate understanding of the contractual requirements Identify, select, structure, and prioritize process improvement projects, ultimately implementing changes to meet program requirements. Ensures standardized execution of workflow processes, including conducting performance audits, quality reviews, and compliance adherence Acts as regional interface with other departments to coordinate workflow processes and implementation plans. Accountable owner to deliver timely and quality state escalations for complex member situations Ability to work and collaborate effectively across multidisciplinary clinical teams Ensure compliance of your team for processes, regulations, documentation, and training Ability to lead change within your team to increase engagement and foster improvements You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor's degree One of the following active and unrestricted licenses is required in the state of Virginia: Registered Nurse (RN) Licensed Professional Counselor (LPC) Licensed Clinical Social Worker (LCSW) 3+ years of experience working within the community health setting in a health care role for HCBS LTSS Members, or complex member populations 1+ years of experience managing staff 1+ years of leadership experience over programs or projects with clinical team members Intermediate level of experience with Microsoft Word, Excel, and PowerPoint with the ability to navigate a Windows environment Must live within Virginia and within commutable driving distance to assigned region Access to reliable transportation and valid driver's license Preferred Qualifications: Master's degree Certified Case Manager (CCM) 3+ years of leadership experience A background in managed care and dual eligible Medicaid members in Virginia Case Management experience Experience/exposure with discharge planning Experience in utilization review, concurrent review and/or risk management *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN Apply Internal apply Bookmark job Back to nav Benefits Our mission of helping people live healthier lives extends to our team members. Learn more about our range of benefits designed to help you live well. Life Resources and support to focus on what matters most to you, in every facet of your life. Emotional Education, tools and resources to help you reduce and manage stress, build resilience and more. Physical Health plans and other coverage to support wellness for you and your loved ones. Financial Benefits for today and to help you plan for the future, including your retirement. Learn more Back to nav Previous slide The most motivating aspect of my role is to help people live healthier lives. If roles were reversed, I'd want someone I could trust to be there in the moments that matter. Orrin K. Director of Health Plan Operations – Hawaii Making a difference is not about the big things or grand gestures; it's about impacting one person at a time even the smallest way. If I know I've impacted just one person, with a smile, or a kind word, or even a helping hand, then I know I've made a difference. Amaris A. Program Integrity Manager Knowing the company supports both professional and personal growth — like furthering our education — makes me incredibly proud. Jessyca G. Senior Health Advocate The most motivating aspect of my role is to help people live healthier lives. If roles were reversed, I'd want someone I could trust to be there in the moments that matter. Orrin K. Director of Health Plan Operations – Hawaii Making a difference is not about the big things or grand gestures; it's about impacting one person at a time even the smallest way. If I know I've impacted just one person, with a smile, or a kind word, or even a helping hand, then I know I've made a difference. Amaris A. Program Integrity Manager Knowing the company supports both professional and personal growth — like furthering our education — makes me incredibly proud. Jessyca G. Senior Health Advocate The most motivating aspect of my role is to help people live healthier lives. If roles were reversed, I'd want someone I could trust to be there in the moments that matter. Orrin K. Director of Health Plan Operations – Hawaii Next slide Go to slide 1 Go to slide 2 Go to slide 3 Back to nav We’re honored to be recognized for our exceptional work culture Back to nav Discover our family of businesses See how we’re structured to help build a modern, high-performing health system. Learn more Explore our hiring process Learn what to expect when you pursue an opportunity with us. Learn more Committed to sustainability Take a look at all the ways we’re working for a healthier, more sustainable future. 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