The Clinical Director provides leadership, direction, and clinical supervision to a team of program, and support staff, including supervisors. The incumbent manages the day-to-day operations of the assigned program, with the overall responsibility for program fidelity to the wrapround model, as well as quality assurance and compliance in accordance with contract requirements and Choices’ standards. The Clinical Director is responsible for tracking, monitoring, and adjusting program caseload sizes, ensuring caseloads meet contractual requirements. The Clinical Director partners with other departments within Choices to develop effective processes for operational effectiveness, including, but not limited to Finance, Provider Relations, Information Systems and Technology, Applied Research and Evaluation and Staff Training and Development. Additionally, the incumbent provides individual and group supervision for Wraparound Supervisors on a regular and on-going basis, while demonstrating and promoting wraparound skill development. The Clinical Director provides consultation, education, and overall support to program staff, and serves as a liaison with various funders and other partners, while maintaining a strong presence in the community. The Clinical Director demonstrates self-awareness and motivation for personal growth and leadership development.
Essential Duties and Responsibilities
Manages caseloads for assigned team to ensure they are clinically appropriate and meet contract requirements. Balances the needs of families served with census expectations when necessary.
Establishes and oversees the referral, enrollment, and discharge processes for the assigned program.
Ensures team members maintain fidelity to the wraparound model by participating in training, following supervision protocols, and monitoring practice.
Directs the hiring, training, and retention of staff at the assigned site.
Works closely with other Clinical Directors, Executive Directors, and other Choices leadership to establish and implement strategic planning and quality improvement processes.
Uses data to inform decision-making for quality assurance, program improvement, and staffing needs.
Demonstrates fiscal responsibility, ensuring the program is financially sustainable.
Ensures the program is compliant with all Council on Accreditation requirements.
Willingly completes other duties as assigned to advance the mission of Choices.
Qualifications
Required to hold an LISW or LPCC
Minimum of master’s degree in social work, psychology, marriage and family therapy, or related human services field.
Current licensure by the state(s) in which work is assigned as Clinical Social Worker, Marriage and Family Therapist, Mental Health Counselor, or similar.
Minimum of five years of clinical and managerial experience in community-based behavioral health and human services with children/families.
Significant supervisory experience that promotes leadership and initiative in line staff, successful team building, consensus building, conflict resolution, staff development, and advocacy.
Demonstrated competence in providing to and creating services for culturally diverse populations.
Expertise in strength-based programming, crisis intervention, family systems theory, multi-systems care coordination, and case management.
Demonstrated skill in fiscal management activities, team building, and development.
Strong communication and writing skills. Bilingual skills (especially Spanish) a plus.
Be certified in the CANS within 45 days of hire and at all times beyond the first 45 days of employment. CANS SuperUser status highly desirable.
Must possess a valid driver’s license in state of residence and auto insurance.
Salary Range: $75,000
Benefits Include:
Medical, Dental, Vision
Employer Paid Life Insurance, Short & Long Term Disability
401k Match
Tuition Reimbursement
Paid Parental Leave
Generous PTO plan