Clinical Informatics Analyst (Imaging & Lab) | BPO Healthcare | Remote

ROLE AND RESPONSIBILITIES

About the Role

We are seeking a Clinical Informatics Analyst to support the development and maintenance of clinical decision support solutions for imaging and laboratory services. This role combines clinical knowledge, healthcare technology, and data analysis to transform evidence-based guidelines into actionable workflows and decision-support tools within electronic medical record (EMR) systems.

The ideal candidate will collaborate with Product, Engineering, Medical Directors, and Customer Success teams to ensure clinical content is accurate, compliant with best practices, and aligned with customer needs.

Key Responsibilities

Clinical Content & Guideline Development

• Review and interpret evidence-based clinical guidelines from organizations such as ACR, NCCN, ACC, and other specialty societies.
• Translate clinical recommendations into structured decision-support content and workflows.
• Develop and maintain clinical indications, testing pathways, and appropriateness recommendations.
• Evaluate new guideline updates and assess their impact on existing content.

Clinical Decision Support & Logic Design

• Convert clinical guidelines into decision-support rules and logic.
• Design, develop, and maintain clinical workflows utilizing patient, provider, laboratory, and historical utilization data.
• Ensure clinical logic aligns with evidence-based recommendations and EMR workflow requirements.

Clinical Informatics & Data Analysis

• Analyze healthcare data and EMR workflows to support clinical recommendations.
• Evaluate data quality, workflow limitations, and technical constraints.
• Define data requirements for clinical decision-support functionality.
• Maintain clinical terminology mappings and coding standards, including; ICD, CPT, LOINC, SNOMED

Testing & Quality Assurance

• Validate clinical content and logic against source guidelines.
• Create test scenarios and validation plans.
• Perform release testing, regression testing, and content validation activities.
• Investigate clinical, workflow, and data-related issues.
• Collaborate with Engineering teams to identify and resolve system issues.
• Maintain documentation and audit records supporting clinical decisions.
• Cross-Functional Collaboration
• Partner with Product Managers, Engineers, Medical Directors, and Customer Success teams.
• Provide clinical expertise for product enhancements and workflow improvements.
• Assess the clinical impact and feasibility of proposed product changes.

QUALIFICATIONS:

• Bachelor's Degree in Radiologic Technology or other Allied Health disciplines with exposure to diagnostic imaging, radiology, or clinical imaging workflows. Active PRC license is required.
• Minimum 2-5 years of experience in healthcare, clinical informatics, healthcare technology, EMR systems, or clinical decision support in a BPO settings.
• Preferred experience in Microsoft Excel, SQL, and Power BI for data analysis, reporting, dashboard creation, and healthcare data management.
• Strong understanding of clinical workflows, healthcare operations, and evidence-based medicine.
• Knowledge of healthcare coding and terminology standards such as ICD, CPT, LOINC, and SNOMED.
• Experience working with Electronic Medical Records (EMR/EHR) systems.
• Strong analytical, problem-solving, and communication skills.
• Experience in Clinical Informatics, Healthcare IT, EMR implementation, or Clinical Decision Support systems.
• Familiarity with radiology, diagnostic imaging, laboratory workflows, or utilization management.
• Experience with Epic, Cerner, Meditech, or other healthcare information systems.
• Exposure to software testing, validation, quality assurance, or healthcare data analysis.

WHAT WE OFFER

• Market Competitive Pay Levels
• Retirement Plan
• Medical Plan (HMO) from Day 1 of employment
• Dental, Medical, and Optical Reimbursements
• Life and Disability Insurance
• Paid Time-Off Benefits
• Sick Leave Conversion
• Tuition Fee Reimbursement
• Employee Assistance Program (EAP)
• Annual Performance Based Merit Increases
• Employee Recognition
• Training and Staff Development
• Employee Referral Program
• Employee Volunteerism Opportunity
• All Mandatory Statutory Benefits

WHO WE ARE

• Optum is the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare.
• UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
• We’re a leading health solution and care delivery organization. Our work is complex, but our mission is simple: create a healthier world, with you at the center.
• As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world.
• Elevate your career with a leading health care company while improving lives.

Join us in evolving health care so everyone can have the opportunity to live their healthiest life. This is your opportunity to be part of a team that’s dedicated to Caring. Connecting. Growing together