Clinical Pharmacist

The Clinical Pharmacist serves as the clinical and product knowledge hub for the sales organization. This role does not carry direct account ownership; instead, it functions as a strategic partner to the field sales team — ensuring Tier 1 and Tier 2 clinic accounts receive the clinical depth, product education, and engagement needed to remain active and drive consistent growth. Equally important, this individual is deeply embedded in the clinical community — attending industry events, building relationships with key opinion leaders, and feeding market intelligence back to leadership to inform product roadmap decisions, competitive strategy, and growth opportunities. KEY RESPONSIBILITIES 1. Clinical & Product Support for the Sales Team ● Serve as the primary clinical resource for account executives managing Tier 1 and Tier 2 clinic accounts. ● Provide in-depth product education, clinical evidence, and protocol guidance to equip sales reps for complex customer conversations. ● Join sales calls, virtual demos, and on-site visits when clinical expertise is needed to advance or retain an account. ● Develop and maintain internal sales tools including clinical FAQs and product comparison materials. ● Support new sales rep onboarding by leading clinical and product knowledge training. 2. Tier 1 & Tier 2 Account Health ● Collaborate with account-owning sales reps to monitor engagement levels, identify usage gaps, and develop action plans to keep key accounts active and growing. ● Partner on QBRs, check-in calls, and clinical education sessions for existing clinic customers. ● Identify upsell and cross-sell opportunities within active accounts and communicate them to the owning rep. ● Flag at-risk accounts early based on clinical engagement signals and support retention efforts alongside the sales team. 3. Industry Presence & Market Intelligence ● Maintain an active presence in the clinical community by attending industry conferences, trade shows, webinars, and professional association events. ● Build and nurture relationships with clinicians, KOLs (Key Opinion Leaders), practice managers, and clinical educators across the market. ● Proactively gather and communicate competitive intelligence to sales leadership and product teams, including: ◦ Competitor product updates, pricing shifts, and messaging strategies ◦ Emerging clinical protocols or treatment trends ◦ Unmet needs and pain points expressed by practitioners ● Provide structured market feedback to leadership on a regular cadence (weekly/monthly), contributing insights that inform product roadmap prioritization and differentiation strategy. ● Identify white space opportunities and emerging clinic segments for the sales team to pursue. 4. Clinic Pipeline Development ● Proactively identify and engage prospective clinics that represent strong acquisition opportunities for the sales organization. ● Build early-stage relationships with clinic decision-makers, generating qualified leads and warm introductions for account-owning reps to close. ● Attend clinical events and professional networks specifically to uncover new clinic prospects aligned with our target profile. MEASURES OF SUCCESS ● Tier 1 & Tier 2 account retention and revenue growth (in partnership with owning reps) ● Quality and frequency of market intelligence reports delivered to leadership ● Number of qualified new clinic leads generated and passed to the sales team ● Number of Tier 1 & Tier 2 deals influenced or advanced through direct clinical support engagement ● Conference and industry event participation coverage ● Contribution to product roadmap decisions as tracked by leadership feedback QUALIFICATIONS Required ● Clinical background or equivalent experience in a relevant healthcare or medical device field ● Demonstrated ability to translate complex clinical information into clear, compelling narratives for sales and customer audiences ● Strong relationship-building skills; comfortable networking with clinicians, practice owners, and industry stakeholders ● Collaborative mindset and self-starter — thrives in a support role, not dependent on account ownership for motivation ● Excellent written and verbal communication; ability to produce clear internal reports and briefings Preferred ● Prior experience in medical sales, clinical education, or compounding ● Familiarity with CRM tools (Zoho, Salesforce,etc) for logging activities and tracking leads ● Established network within the target clinical community ● Experience attending and presenting at industry conferences or trade shows