Clinical Product Marketing Manager

Our Mission We’re building infrastructure for modern healthcare delivery. Traditional healthcare is plagued with outdated, monolithic EHRs designed to maximize billing outcomes. Patient outcomes and provider experiences have been afterthoughts, as these systems have bolted on non-API-first solutions. None of this is built for how clinically excellent healthcare is actually delivered—longitudinally and collaboratively, with the patient at the center. Healthie is the world’s leading API-first, ONC-Certified EHR for healthcare delivery outside of the hospital. We provide the powerful infrastructure every scaling organization needs—EHR, scheduling, patient engagement, billing, and more—all accessible via modern APIs and a white-labeled UI. Our platform makes it simple for organizations of any size to launch, customize, and scale their care delivery models without reinventing the wheel. Today, over 2 billion API calls are made to Healthie every month, as thousands of organizations—working with more than 21 million patients in total—rely on Healthie to deliver clinically excellent healthcare in over 35 specialties, from preventative medicine to complex chronic care management. We believe in the power of technology to improve access to healthcare—and we’re building the rails that make this a reality. We work fast and with quality because we provide business-critical, healthcare-critical software that clinicians and patients need for a better healthcare system. We’re customer-obsessed, operate with lightning-fast processes and responses, make our product roadmap public so customers can see what we’re building, and remain relentlessly focused on how care gets delivered. Healthie is backed by leading investors, and while we've $42M raised to date, more importantly, we operate with fiscal responsibility and have been profitable for more than half of our time as a company. Learn more at https://www.gethealthie.com/ About the Role We're looking for a Clinical Product Marketing Manager, a clinician and communicator who has worked in health tech and is passionate about helping others understand the why behind Healthie. In this role, you'll be the bridge between our product innovations and the clinicians using them every day. You'll translate Healthie's roadmap, new features, and integrations into clear, actionable education that inspires adoption and deepens customer connection. You thrive in fast-moving environments, can navigate ambiguity without waiting for a perfect playbook, and know how to get things done. You'll work cross-functionally with our Product, Customer Success, and Growth teams to: Help shape how we communicate innovation to the market. Create resources that empower clinicians to get the most out of Healthie. Bring the voice of the provider into how we build and explain our platform. If you love teaching, writing, and storytelling, and want to use your clinical expertise to shape the software that powers modern care delivery, this role is for you. What You’ll Do 1. Translate Innovation into Understanding Stay at the forefront of Healthie’s latest product releases, integrations, and AI-powered features. Turn complex product updates into approachable, clinician-focused education through webinars, internal trainings, and product demos. Collaborate with Product and Customer Success teams to ensure all launch communications clearly explain why each feature matters for real-world care delivery. 2. Empower Clinicians Through Education & Storytelling Develop educational resources that bring Healthie’s tools to life including help docs, tutorials, onboarding materials, and in-app guides. Host webinars and training sessions to guide providers and teams through using Healthie effectively. Share stories of innovation and impact across our community, from case studies to testimonials, serving as a champion for Healthie’s mission and voice in our community. Track engagement metrics and share learnings with internal teams to improve future rollouts. 3. Shape Healthie’s Future Bring your clinical perspective into roadmap discussions and feature feedback loops. Gather provider insights to inform how we build and communicate. Partner with Growth and Product to identify opportunities to support customer success and showcase Healthie’s impact across specialties. About You You have professional clinical experience and have spent time using EHRs or other digital health platforms in your day-to-day work. You have 1–2 years of experience working at a health tech company, in a role that gave you exposure to product development, cross-functional collaboration, or go-to-market execution. You understand how software gets built and shipped. You're a strong writer and communicator, equally comfortable creating a training guide, a help article, or a demo video. You're action-oriented and move with a sense of urgency. You know how to make smart calls in ambiguous situations. You're collaborative by nature and skilled at working across teams, including with engineers, product managers, and designers, to get things done. You're excited about leveraging technology to improve care delivery, and you understand firsthand the realities of patient care, documentation, and workflow efficiency. Bonus points if you have: Worked directly with a product or engineering team, even informally. Experience with B2B or B2C communications. Familiarity with RCM, medical billing, or practice revenue workflows. Why Join Healthie Be part of a team shaping the future of healthcare. Leverage your clinical background to influence technology that directly impacts how care is delivered. Collaborate with a mission-driven, growing team that values creativity, empathy, and innovation. Compensation & Benefits Hybrid NYC-based role (2–3 days in office). U.S. work authorization required. Interview Process Quick chat with someone from our Talent team (15 min) Interview with Stefanie Mendez, Director of Product Marketing (30 min) Clinical PMM Exercise: Walk us through how you'd think about the release plan and rollout for a new Healthie feature. No prior rollout experience required, we're interested in how you think (60 min) Interview with Erica Jain, Co-Founder & CEO (20 min) References Learn more at gethealthie.com/careers Healthie participates in e-verify Healthie is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. We're proud to be building a diverse and inclusive environment that encourages collaboration, creativity, and growth. Whatever your background, please apply if this is a role that would make you excited to come into work every day.