Clinical Program Specialist

Position Summary:

The Clinical Program Specialist supports the development, implementation, and growth of innovative clinical and community-based healthcare initiatives across the GHN region. This role leads coordination and expansion efforts related to Enhanced Primary Care (EPC) and Mobile Integrated Healthcare (MIH) initiatives, with a focus on strengthening partnerships, supporting care transformation, and advancing sustainable models of care.

This role requires a strong communicator who can engage effectively with audiences at every level — from health system executives and clinical leaders to EMS personnel, community partners, and frontline staff.

This position serves as a connector between health systems, providers, payors, EMS agencies, public health, community organizations, and regional partners to improve access to integrated, patient-centered care. The Clinical Program Specialist works collaboratively to identify emerging opportunities, support program development, facilitate stakeholder engagement, and advance projects that improve outcomes for priority populations.

Reporting Structure:

Reports to: Senior Director of Transformational Health Integration

Direct reports: None

Exemption Status: Non- Exempt

Job Level: Individual Contributor

Essential Job Functions

Program Development & Strategic Growth

• Support the development, implementation, and growth of GHN clinical initiatives, including Enhanced Primary Care (EPC) and Mobile Integrated Healthcare (MIH) efforts.
• Identify and pursue opportunities to expand clinical partnerships, recruit providers and stakeholders, and grow GHN-supported programs in alignment with healthcare system transformation efforts.
• Assist in developing program strategies aligned with GHN priorities, regional health needs, and sustainable healthcare delivery models.
  
  

Clinical Partnership & Stakeholder Engagement

• Serve as a liaison between GHN and healthcare organizations, EMS agencies, clinics, hospitals, and community partners.
• Develop and maintain strong relationships with providers, healthcare leaders, and partner organizations across the region.
• Facilitate meetings, work groups, and shared-learning opportunities to support collaboration and alignment.
• Engage partners in identifying challenges, barriers, and opportunities related to care delivery and system integration.
• Communicate clearly and credibly with a wide range of stakeholders — from physicians and health system executives to EMS field staff and community-based organizations — adjusting approach and messaging to the audience.

Practice Transformation & Systems Improvement

• Support healthcare organizations in implementing patient-centered, integrated care models, including care coordination, behavioral health integration, and whole-person care approaches.
• Collaborate with stakeholders to identify workflow improvements, care delivery enhancements, and partnership opportunities.
• Help support system-level improvements that promote equitable, efficient, and sustainable community and clinical models of care.

Project Coordination & Program Support

• Coordinate program activities, deliverables, timelines, and stakeholder communication.
• Support planning and implementation of regional meetings, learning collaboratives, trainings, and events.
• Track project milestones and support accountability for program objectives.
• Maintain documentation, meeting materials, and reporting requirements.
• Collaborate with internal GHN teams to ensure alignment across initiatives.

Data, Reporting & Quality Improvement

• Support collection, tracking, and reporting of program metrics and outcomes.
• Assist partners in using data to identify trends, improve workflows, and support decision-making.
• Help monitor progress toward program goals and funding deliverables.
• Participate in quality improvement efforts that support healthcare system innovation and measurable outcomes.

Workforce Development & Shared Learning

• Support development of educational opportunities, webinars, and regional learning sessions.
• Help share best practices, resources, and emerging models across partners.
• Contribute to regional training initiatives that strengthen workforce knowledge and capacity.
• Support planning for symposiums, convenings, and partner engagement opportunities.

Demonstration of Team Values

TRUST – Firm belief in the reliability, truth, ability or strength of someone or something. Connection to Integrity, Transparency.

COLLABORATION – Work jointly in a safe, friendly, and fun atmosphere. Connections to Communication, Teamwork, Relationships.

INNOVATION – Take risks and create new solutions. Connection to Continuous Improvement, Agility.

QUALITY – Provide excellence in services, processes and outcomes. Connection to Continuous Improvement, Initiative.

ACCOUNTABILITY – Willingness to accept responsibility for actions. Connection to Commitment, Attitude, Respect.

LEADERSHIP – Proving motivation to act towards achieving a common goal. Connection to Initiative, Servant Leadership.

Qualifications and Requirements

Experience:

• Minimum of three (3) years of experience in healthcare systems, clinical program coordination, population health, care transformation, public health, or related fields.
• Experience working with interdisciplinary teams and community partnerships.

Preferred:

• Experience supporting quality improvement, healthcare innovation, or value-based care initiatives.
• Knowledge of Washington State healthcare systems, Medicaid programs, and community health partnerships.
• Experience facilitating cross-sector collaboration among healthcare, public health, and community organizations.
• Familiarity with Mobile Integrated Healthcare (MIH), Community Paramedicine, or primary care transformation models, or Medicaid Transformation Project (MTP).

Knowledge, Skills and Abilities:

• Strong relationship-building, facilitation, and communication skills, with the ability to engage effectively with audiences across all levels of an organization and from diverse community backgrounds.
• Demonstrated ability to manage multiple projects and priorities simultaneously.
• Strong relationship-building, facilitation, and communication skills.
• Ability to travel regionally throughout South Central and Eastern Washington.
• Proficiency in Microsoft Office Suite and virtual collaboration tools.
• Knowledge of healthcare systems, and experience working across multidisciplinary environments to support innovation and care delivery transformation.

Work environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential physical demands include frequent walking, standing, sitting for extended periods of time, writing/typing to fill out the required paperwork, speech, hearing, and vision is required for communication with co-workers, patients, and outside agencies. Work is predominantly inside and generally providing protection from weather conditions, but not necessarily from temperature changes.

Disclaimer

This job description is intended to provide an overview of the requirements of the position. As such, it is not necessarily all inclusive, and the job may require other essential and/or non-essential functions, tasks, duties, or responsibilities not listed herein. Management reserves the sole right to add, modify, or exclude any essential or non-essential requirement at any time with or without notice. Nothing in this job description, nor by the completion of any requirement of the job by the employee, is intended to create a contract of employment of any type. Employment is "at-will" and may be terminated at any time by the employee or employer with or without cause or notice.

Final employment offers are contingent upon a Final Candidate’s successful completion of a Background Verification, and a determination by Greater Health Now that the information derived from the Background Verification does not disqualify the individual. In addition, a Motor Vehicle Record (MVR) Check may be required.

* This position is eligible for a complete benefits package including medical, dental, vision, retirement, life insurance, and a generous paid holiday and PTO program.