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India
Work type
Hybrid
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We are looking for an experienced Infrastructure Engineer to manage, support and enhance our endpoint management ecosystem, with a strong focus on Apple macOS, Jamfand Microsoft Intune. The role will ensure secure, compliant and high-performing end-user devices across a modern, cloud-first workplace.

Key Responsibilities

Endpoint & Device Management
  • Manage and support macOS devices across the organization
  • Administer Jamf Pro for Apple device enrollment, configuration, patching and compliance
  • Manage Microsoft Intune for device management, security policies and application deployment
  • Support Windows and mobile devices via Intune (as required)
Security, Compliance & Identity
  • Implement endpoint security controls including disk encryption (FileVault/BitLocker), OS hardening nand patch compliance
  • Integrate endpoint management with Azure AD / Entra ID and conditional access
  • Support Zero Trust and secure access models
Application & Patch Management
  • Package, deploy and maintain applications for macOS and Windows
  • Manage OS and third-party patching via Jamf and Intune
  • Troubleshoot application and policy deployment issues
User Support & Operations
  • Provide L3 support for endpoint-related incidents and problems
  • Work with service desk teams to improve first-line resolution
  • Create and maintain documentation, SOPs and knowledge articles
  • Automation & Optimization
  • Use scripts (Bash, PowerShell) to automate routine tasks
  • Monitor device health, compliance and usage metrics
  • Drive continuous improvement in endpoint performance and user experience

Skills, Knowledge & Expertise

Technical Skills
  • Strong hands-on experience with macOS administration
  • Deep expertise in Jamf Pro
  • Strong working knowledge of Microsoft Intune
Experience with:
  • Apple Business Manager (ABM)
  • Azure AD / Entra ID
  • Autopilot and device enrolment workflows
  • Endpoint security policies
  • Scripting & Tools
  • Bash and/or PowerShell scripting
  • Experience with MDM/MAM concepts
  • Familiarity with monitoring and asset management tools
  • Strong customer service and communication skills
  • Methodical and organised approach to problem-solving
  • Ability to manage multiple tickets and priorities effectively
  • Attention to detail in documentation and ticket updates
  • Willingness to learn and develop technical and process knowledge
  • Ability to work independently in a remote, distributed team
  • Comfortable following defined processes while contributing improvement ideas

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