Collection & Recovery Analyst

Collection & Recovery Analyst 👋 About LIZY LIZY is revolutionizing the €70 billion European car leasing industry, one of the last giants yet to be disrupted. Traditional leasing is slow, complex, xand overpriced. We're changing that. Founded in 2019, LIZY makes car leasing as seamless as buying a toaster on Amazon, with the premium touch of a Four Seasons experience. Our ambition? To become the #1 digital car leasing platform in Europe 🏆. Headquartered in Brussels 🇧🇪, LIZY operates in Belgium, France (Paris) 🇫🇷, and the Netherlands (Amsterdam) 🇳🇱, serving SMEs and self-employed professionals with transparent, sustainable, and affordable leasing solutions. Backed by €75M+ in funding and recognized as EY Scale-up of the Year 2025 🥇, we're scaling fast with a top-tier team from Google, McKinsey, Bain, Deloitte, Cowboy, Teamleader, and more, building the future of smarter and more sustainable mobility 🌱. 🎯 LIZY values 🥳 Fun (Have it): Enjoy the ride, life is short. 🎁 Feedback (Give it) : Feedback is the breakfast of champions. Always assume positive intent. 🏋Personal Growth (Master it) : Never stop learning & improving. 🔥 Wow (Deliver it): Actually make our customers say "WOW". 🏋️‍♂️ Drive (Show it): Show commitment & bring everything you have. Do what you say & say what you do. 💼 The Position As a Collections & Recovery Analyst at LIZY, you are the person who makes sure our clients meet their financial obligations, and who takes swift, structured action when they don't. This is not a back-office processing role. You will be on the phone with clients across Belgium 🇧🇪, France 🇫🇷, and the Netherlands 🇳🇱, assessing situations, making judgment calls, and coordinating with external parties (bailiffs, lawyers, and debt recovery partners) to protect LIZY's financial position across three markets. You know how to be firm without being aggressive, and you understand that every case is different. You will join a role with a genuinely broad scope, three countries, three legal frameworks, and different recovery dynamics in each. You won't be figuring it out alone or starting from scratch, LIZY already has a solid collections process in place, and the Finance Manager, Credit Manager, and wider finance team carry deep credit and recovery experience across all three markets and will actively guide you as you further build out and refine the function, including opportunities to bring in automation and AI. For the right person, this is a rare opportunity to grow fast, develop multilingual, multi-jurisdictional expertise few profiles at this stage get access to, and shape how LIZY handles collections across its entire European footprint. ✅ What you’ll be doing Proactively follow up on unpaid invoices via phone, email, and written communication, across our Belgian, French, and Dutch client portfolios Assess each case individually and define the appropriate recovery strategy: payment plan, formal notice, vehicle recovery, or escalation to external counsel or bailiff Coordinate with external partners (lawyers, bailiffs, and debt collection agencies) across three jurisdictions, and monitor progress on open cases Keep accurate and up-to-date records of all recovery actions and outcomes in our systems Flag recurring patterns or structural issues in the portfolio to the Finance Manager Collaborate closely with our Customer Support team throughout each case, not only for a smooth handover when a client moves into collections, but as an ongoing partner across the recovery process Bring our collections processes to the next level by improving efficiency through automation & AI 🙋 About you A good candidate is: Naturally assertive: comfortable having difficult conversations with clients Proactive: you follow up without being told and you do not let files go cold Organized and methodical: able to manage multiple open cases simultaneously without losing track Resilient: rejection and pushback do not throw you off Energized rather than intimidated by working across different markets and languages Your profile: 1 to 3 years of experience in a collections, credit recovery, or accounts receivable role, more experienced profiles are also welcome to apply Fluent in French and Dutch, both written and spoken, is ideal. English is also useful, as it is our internal working language across the Brussels, Paris, and Amsterdam teams Experience coordinating with external recovery partners (bailiffs, lawyers, or debt collection agencies) is a strong plus Financial analysis skills aren't required, but they'll come in handy: being able to read an invoice, understand a payment history, and spot a problematic client profile is a real advantage Comfortable working in a fast-paced environment where processes are still being built Based in or willing to commute to Brussels on a regular basis 🤝 Team & reporting You will report directly to the Finance Manager and be trained by the Credit Manager, who will onboard you into the collections process. You'll work closely with the whole finance team, including our Senior Credit Analyst, as well as with our Customer Support team on cases that move into collections. We're also investing together in process improvements, including automation and AI, to make collections more efficient across all three markets. 🤩 Perks and Benefits At LIZY, your success is our success 🚀. We make sure every team member feels supported, empowered, and inspired every single day. Here's what you can expect when you join us: 💰 Competitive package: a complete salary package that reflects your experience and contribution 🚗 Flexible mobility budget: need a car? Great. Prefer other mobility options? We've got you covered. You choose what fits your lifestyle best 🏢 Cool offices in the heart of Brussels: enjoy a vibrant atmosphere, awesome colleagues, and company-paid lunch every Wednesday 💻 Tools: we equip you with the best: high-end laptop, external monitor, iPhone, and anything else you need to do your best work 🎉 Fun and collaborative culture: team-building events, weekly lunches, monthly All Hands with pizza and drinks, and above all, a positive and transparent atmosphere 📚 Development and impact: build cross-border expertise from day one, work closely with leadership, and grow within a team that is expanding its collections function across three European markets Ready to join the ride? Department Finance Role Credit Controller Locations Brussels Remote status Hybrid About LIZY Our focus is to enable SMEs and independents to concentrate on what really matters. We put all our efforts to ensure that ordering a car through LIZY is as easy as ordering a toaster on Amazon!