Collection Specialist

Our dynamic factoring team is looking for a talented and motivated Collection specialist to join us in our offices in Skopje. We are excited to welcome a high-performance individual who can contribute to the growth and success of our organization. Responsibilities: Monitor overdue open balances daily. Take proactive actions to address and minimize overdue accounts. Maintain an in-depth understanding of the portfolio structure. Ensure compliance with terms and conditions and any other factors that impact collection. Follow up, collect, and allocate payments efficiently. Provide insights and recommendations based on the analysis. Research and resolve discrepancies in a timely manner. Maintain clear and effective communication with customers. Collaborate with internal teams to ensure smooth operations. Requirements: A person with strong written and verbal communication skills in the English language. Strong organizational and interpersonal skills, with a developed sense of responsibility. Ability to develop lasting professional relationships with customers. Proven experience as an Account Receivable Specialist, in other sales/customer service roles, or Finance/Accounting will be considered an advantage. Working hours: 14:00 to 22:00 (US working hours). What we offer: A dynamic, proactive and friendly work environment where your contributions are valued. Competitive salary to recognize and reward your achievements. Private health insurance coverage for your well-being. FitKit Membership to support your physical fitness, mental health and overall wellness. Fancy offices in the city center and flexible, hybrid working model Subsidized meal and subsidized parking. Day off for your birthday. Performance-based bonuses.