Collections Analyst with Spanish

Solenis is a leading global provider of water and hygiene solutions, serving customers in more than 160 countries through innovative technologies, services, and sustainable solutions. Headquartered in Wilmington, Delaware, Solenis employs over 23,000 professionals globally and was recognized as a 2025 Best Managed Company Gold Standard honoree. At Diversey Romania, A Solenis Company , we help customers improve operational efficiency, enhance product quality, protect assets, minimize environmental impact, and create cleaner, safer environments through innovative cleaning and hygiene solutions. We are looking for a Credit & Collections Team Lead with Spanish to lead Credit & Collections activities and drive cash flow optimization by ensuring timely customer payments. The role combines team leadership, customer relationship management, process improvement, and compliance with internal controls, SOX requirements, and company policies. Responsibilities Lead and support Credit & Collections resources to maximize cash collection and improve accounts receivable performance. Manage collection activities for an assigned portfolio through phone, email, and collection tools. Oversee delinquent accounts, payment plans, escalations, and complex customer situations. Drive process improvements and support the implementation of system enhancements. Partner with business units and key stakeholders to resolve disputes and improve collection results. Ensure compliance with internal policies, controls, and company standards. Maintain high-quality service, confidentiality, and professional conduct. Qualifications Advanced English and Spanish language skills (C1/C2). Experience in Credit & Collections, Accounts Receivable, or Order-to-Cash processes. Good understanding of SAP and intermediate Excel skills. Strong communication, customer service, organizational, and problem-solving skills. Ability to multitask, prioritize, and perform effectively in a fast-paced environment. Previous team leadership experience is an advantage. Perks of Working with Us! Competitive salary, bonuses & benefits budget Competitive Private Health and Life plans Recharge with extra vacation days & holiday allowance Hybrid working & great office space Why Join Us? We understand that candidates may not meet every listed qualification. If your experience differs but you are excited about the opportunity and believe you can add value, we would love to hear from you. At Solenis, our people are our greatest asset. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development in a truly global organization. Solenis is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. Should you require assistance in applying for this opportunity, please contact the Solenis HR team at [email protected].