Collections Specialist

💼 Now Hiring: Collections Specialist

📍 Medellín, Colombia | Hybrid 8:00 AM- 5PM EST Time | Full-time | ABA TECH

At ABA TECH, we specialize in medical billing for behavioral health and substance abuse treatment services in the U.S. We are looking for a Collections Specialist to ensure accurate and timely reimbursement by managing claims, resolving denials, and maintaining strong payer relationships.

This is an excellent opportunity to grow your career in U.S. healthcare revenue cycle management while working in a collaborative, bilingual team.

🌟 What You'll Do

• Manage the full collections cycle: follow up on outstanding claims, resolve denials, and address underpayments with insurance carriers.
• Ensure compliance with HIPAA and billing regulations, maintaining accurate and audit-ready documentation.
• Collaborate with internal teams and external payers to resolve discrepancies and verify billing accuracy.
• Generate and analyze collection reports, escalating unresolved or high-impact issues when necessary.
• Support departmental goals by actively contributing to team objectives and process improvements.

✅ What We’re Looking For

• Minimum High School Diploma; Associate’s degree preferred.
• 1+ year of experience in U.S. healthcare billing and collections (behavioral health preferred).
• Knowledge of insurance verification, authorization processes, CPT, ICD-10, HCPCS coding is a plus.
• Strong negotiation, problem-solving, and communication skills.
• Detail-oriented, organized, and comfortable managing multiple priorities.
• English level B2 (mandatory).
• Proficiency with office and billing software tools.

🎁 What We Offer

• Hybrid work model (3 days onsite / 2 days remote).
• Prepaid medical plan.
• Life insurance.
• Connectivity and transportation allowances.
• Career development in a specialized, high-demand industry.