Commerce Intelligence Analyst

Commerce Intelligence Analyst

• • Gurgaon, India
• Commercial
• Permanent - Full Time

Job ID: r21223

What You'll Do:

As a Commercial Intelligence Analyst, you will support the global commercial intelligence and reporting portfolio owned by Regional Sales Operations (RSO), delivering reliable, high-quality reporting and analytics solutions that enable commercial teams to make informed, data-driven decisions.

• You will own the technical delivery and ongoing maintenance of reporting solutions, from understanding business requirements and designing solutions through development, testing, deployment and continuous improvement. Working closely with RSO Product Owners, you will translate business needs into scalable reporting solutions, ensuring data accuracy, usability, performance and alignment with agreed requirements.
• You will manage day-to-day reporting operations, including investigating data discrepancies, troubleshooting issues, resolving bugs, implementing enhancements and monitoring solution performance.
• You will contribute to backlog management, delivery planning and prioritization, provide clear updates on progress and dependencies, and ensure requests are delivered in line with agreed timelines and service-level expectations.
• You will maintain clear technical documentation, including data definitions, business logic, transformation rules and support procedures, ensuring reporting solutions are well-documented and maintainable.
• You will partner with BI, Data and Technology teams and source-system owners to investigate data and platform issues, improve reporting architecture and support the evolution of the analytics portfolio, including potential migration toward Tableau Next or other target platforms.
• You will actively identify and implement opportunities to leverage AI and automation to streamline reporting workflows, reduce manual effort, improve data analysis and quality, and scale the delivery of commercial insights.
• You will also contribute to the development and adoption of AI-enabled reporting solutions, ensuring outputs are accurate, reliable, and aligned with business needs.

Who You Are:

• 3+ years of relevant experience in business intelligence, reporting, data analytics or a related field, with hands-on experience developing and maintaining reporting or analytics solutions.

• Strong SQL skills and experience working with data models, data transformations and complex datasets; familiarity with BI platforms such as Power BI, Tableau or equivalent tools.

• Experience building, maintaining and troubleshooting dashboards and reports, with a strong focus on data accuracy, quality, usability and performance.

• Strong analytical and problem-solving skills, with the ability to investigate data discrepancies, identify root causes, and translate business requirements into effective technical solutions.

• Ability to manage multiple requests and priorities, organize work effectively, communicate progress and risks proactively, and deliver high-quality outcomes within agreed timelines.

• Strong collaboration and communication skills, with the ability to work effectively with global stakeholders across business, analytics, BI, and technology teams.

• A structured, proactive, and detail-oriented approach, with a strong sense of ownership, accountability and commitment to documentation and continuous improvement.

• Interest in and practical curiosity about AI and automation, with the ability to identify opportunities to apply these technologies to reporting, data analysis and workflow optimization. Willingness to experiment with AI-enabled tools, assess the reliability of their outputs, and translate successful use cases into scalable improvements.

Based in Gurugram, India (Hybrid)

EMEA shift and work hours between 12.30pm IST – 09.30pm IST

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!​

Who We Are:

We’re Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.

At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.

We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.

What We Offer: