Over 100 years ago Brentwood Bank—operating as Tunnel Building & Loan at the time—set up temporary locations to help mill workers in the South Hills of Pittsburgh save and manage their money. The objective was straightforward: to provide practical financial support to the local community.
That approach continues to influence how the bank operates today.
Brentwood Bank focuses on supporting the long-term financial stability of the communities it serves. Because we operate as a community bank rather than a large regional or national institution, we have more flexibility in structuring solutions that each customer’s unique circumstances. This includes working with individuals, businesses, nonprofit organizations, and municipalities, taking the time to understand their specific financial needs, and creating practical solutions that fit.
The result is that Brentwood Bank customers tend to get more direct attention and less one-size-fits-all treatment. When a banker genuinely understands your situation, the advice and products you receive are more likely to be useful. That’s good for you, and it just feels right to us.
That’s why our customers consider us a trusted financial neighbor rather than a bank. It’s how we see ourselves, too.
Summary of Basic Function:
The Commercial Banker (with Treasury Management responsibilities) is responsible for developing, managing, and deepening client relationships by delivering a comprehensive suite of Commercial Banking solutions, including deposit products, lending, treasury management, and other value-added services. This role requires a strong understanding of each client’s business to serve as a trusted advisor, proactively identifying opportunities that support their growth, liquidity needs, and overall financial objectives. The primary focus of this position is to build, expand, and retain long-term relationships by actively selling and cross-selling the bank’s full range of Commercial products, with a particular emphasis on originating and growing core deposit relationships. This includes positioning the bank as the client’s primary financial partner through operating accounts, liquidity solutions, and integrated treasury services.
Essential Duties and Responsibilities:
Be the face of Brentwood Bank, providing internal and external customers with consistent and superior customer service, presenting a professional, friendly, and helpful appearance with every interaction.
Evaluate needs of prospective and current clients in an effective manner. Prepares written proposals to include required quotes and assessments of client needs.
Acquiring new customers through business development, networking, cold calling, and effective sales techniques.
Follows up customer sales as appropriate – responsible for cross selling all products and services of the bank to develop whole customer banking relationships.
Help customers drive their digital access and knowledge by educating them on web and mobile banking features
Understands and supports sales policies and procedures to provide proper and effective treatment to all customers. Maintain accurate and detailed logs of customer interactions, referral, communications, preferences, complaints, and other information in the COCC CRM.
Maintains familiarity with laws pertaining to the sale of financial institution products and services.
Promote internal communications with all Bank departments to ensure quality and consistency in the Bank service offering.
Represent and promote favorable image and uphold the Bank reputation through involvement in community activities.
Research trends and technical developments through related publications and training sessions to maintain current knowledge and specifically meet customer requests.
Performs other duties as assigned.
Knowledge, Skills, Abilities and Requirements:
Associates degree or equivalent experience required; bachelor’s degree preferred
At least 3-5 years of Business/Commercial Banking experience
Demonstrated superior customer service, sales, and communication skills
Excellent organizational and time management/prioritization skills
Ability to effectively ask questions and identify needs to enhance customer relationships
Comfortable with using digital technology to support the delivery of business goals
Ability to problem-solve and provide solutions to customer issues
Self-motivated, confident and ability to multitask effectively
Physical Demands and Work Environment:
This role follows a hybrid work model, combining in‑office and remote work. Employees are required to be onsite for the first 30 days and must adhere to Bank policy regarding required onsite days thereafter.
Physical requirements include prolonged sitting and/or standing, frequent hand use, clear verbal communication, occasional bending and lifting up to 50 lbs., and the ability to see and read fine print.
Reasonable accommodation may be provided for qualified individuals with disabilities.
Some evening or Saturday work may be required, along with periodic local travel between branches or for training purposes.
The position is based at Pittsburgh headquarters and requires residence within a commutable distance.
Benefits and Culture:
Brentwood Bank is committed to supporting the well‑being of employees and their families by offering a comprehensive benefits package.
We foster a diverse, equitable, and inclusive culture where employees are empowered to share ideas, develop professionally, and contribute to the communities we serve. Our team‑oriented environment offers opportunities to collaborate with experienced leaders and industry experts.