Commercial Insurance Account Manager (Hybrid)

Description Grow Your Career with a Stable, Respected Agency Join a 100+ year independent insurance agency known for long-term employee retention, strong client relationships, and a supportive, team-first culture. If you’re an experienced Account Manager looking for stability, growth, and flexibility—this is the opportunity for you. About the Role: We’re looking for a Commercial Lines Account Manager who thrives on building strong client relationships and delivering exceptional service. You’ll be the primary point of contact for commercial clients, handling day-to-day service needs while supporting renewals, policy servicing, and new business efforts. Salary: $50,000–$100,000 (based on experience) Why You’ll Love This Role Hybrid work eligibility Established book of business—no cold prospecting Supportive, collaborative team environment Long-tenured staff (many 15–25+ years) Growth and professional development opportunities Key Responsibilities: Client Service & Relationship Management Serve as the main contact for client requests and inquiries Handle policy changes, certificates, billing questions, claims reporting, and ID cards Provide coverage guidance and proactive service Account Management Review policies for accuracy and completeness Identify and resolve discrepancies Maintain organized, compliant documentation Marketing & New Business Support Assist with submissions and quoting Work with carriers to obtain proposals Support presentations and proposal development Underwriting & Coverage Review Evaluate client risk exposures Recommend appropriate coverage solutions Collaborate with carriers on underwriting decisions Billing & Processing Manage billing inquiries and follow-ups Process endorsements, renewals, and policy updates Requirements Required: Active Property & Casualty Insurance License 2+ years of commercial or personal lines insurance experience Strong communication and customer service skills High attention to detail and organizational ability Preferred: Commercial lines experience CISR designation (or in progress) Familiarity with underwriting and coverage analysis Skills for Success: Ability to manage multiple priorities in a fast-paced environment Strong written and verbal communication Self-motivated with a team-oriented mindset Working knowledge of insurance products and carrier markets Tools You'll Use: Agency management systems Carrier portals and rating platforms Microsoft Outlook, Excel, and PDF tools Benefits & Perks: Medical, Dental, Vision, Life, and Disability Insurance Employee Assistance Program (EAP) Flexible Spending Account (FSA) Voluntary benefits Fully funded retirement program Hybrid work schedule eligibility About Us: Loesel-Schaaf Insurance Agency, Inc. has been serving clients for over a century with integrity, expertise, and personalized service. We pride ourselves on a family-like culture, low turnover, and long-standing client relationships. When you join our team, you’re joining a place where people build careers—not just jobs. Apply Today If you’re looking for a role where your experience is valued and your growth is supported, we’d love to hear from you. OTHER RELEVANT REMARKS: This position description describes the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This position description is not intended as and does not create a contract of employment between the Agency and any individual employee. The Agency reserves the right to change this position description at any time within its sole discretion.