Commercial Manager

Overview At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work ® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA. PURPOSE Collaborates on the commercial management of complex tailored standard renewal and new business deals. Contributes to the management of commercial activities policy and process in support of renewal or new standard business deals. Ensures Financial profitability compliance to financial and business objectives while supporting business growth. What will you do: Commercial Strategy & Deal Structuring Collaborate with sales and business development stakeholders to design commercial strategies for complex tailored renewals and new business. Develop commercial model structures (including currency, tax, and billing), competitive pricing positioning, and negotiation strategies for non-standard terms. Represent SITA as the commercial authority on terms and conditions to both internal executives and client leadership. Advocate for and drive the optimum financial viability of engagements within the context of the total contract structure. Financial Modelling & Risk Management Provide comprehensive financial modelling for deal opportunities, analysing pricing structures, CAPEX, cash flow, and their impacts on commercial terms. Review proposals alongside stakeholders to evaluate the financial framework, contractual terms, regulatory compliance, delivery, and full lifecycle issues. Identify, quantify, assess, and report risks associated with bids as part of the deal team. Negotiation & Contract Management Negotiate commercially and financially sound contracts directly with customers to ensure mutual, long-term value throughout the contract lifecycle. Support the development of pricing proposals and contract drafts for complex tailored standard renewals and new business deals. Cross-Functional Collaboration & Governance Align commercial aspects with technical solutions and limitations by working closely with SITA's technical and solution communities. Collaborate proactively with the wider deal team, including bid, contract, and solution colleagues. Ensure all commercial activities comply with company regulations, including governance, bid processes, and delegation of authority. Qualifications EXPERIENCE * 5+ years of experience in similar roles where financial and mathematical modelling is required * Preferably having worked in a multinational company KNOWLEDGE & SKILLS * Excellent communication skills * Proven ability to work in multiple high-priority tasks at once * Detail oriented * High degree of proficiency in Excel ? better than average * Knowledge on database MS office (Word PowerPoint) * Basic knowledge on database usage * Customer centric focus * Willingness to work in a cross-functional and cross-culture team environment * Highly organized to achieve objectives with the strong ability to convey complex information to its peers who may not be technical or financial oriented. * Knowledge of Information Technology and Telecommunications is a plus PROFESSION COMPETENCIES Accuracy and Attention to Detail Business Data Analysis Business Markets Commercial Acumen Contracts Review Cost-Benefit Analysis Cross-team integration Financial Analysis Graphic Tools Negotiating Networking Partnering for Clients' Success Planning: Tactical Strategic RFP experience Sales Closing and Agreements Storytelling Technical Writing/Documentation CORE COMPETENCIES Adhering to Principles & Values Communication Creating & Innovating Customer Focus Developing Talent Impact & Influence Leading Execution Managing Performance Results Orientation Teamwork EDUCATION & QUALIFICATIONS * Quantitative analysis background, Degree in Business, Accounting, Finance or Economics fields WHAT WE OFFER We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. 🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs) ⏰ Flex Day: Make your workday suit your life and plans. 🌎 Flex-Location: Take up to 30 days a year to work from any location in the world. 🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. 🚀 Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way. 🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process. Starting Compensation Starting Compensation