Commercial Operations Lead

Make a commercial impact in the construction and real estate sector Are you commercially savvy, detail-oriented, and skilled at follow-up? Do you thrive on client interaction, thorough follow-up, and converting leads into actual business? Then this role at SuReal might be just right for you. SuReal is a fast-growing international consulting firm headquartered in Brussels. We advise private and public organizations on sustainable buildings and cities . With our focus on measurable sustainability solutions, we aim to combat greenwashing and create real impact. We’re looking for a Commercial Operations Lead who will play a central role in our commercial growth. You’ll serve as the link between clients, consultants, experts, marketing, and management, and oversee the commercial process from lead to partnership. This is not a traditional “hunter” role. You won’t be doing cold calling or actively seeking out new clients. Instead, you’ll take ownership of lead follow-up, client development, sales coordination, and closing . You’ll ensure that incoming and existing commercial opportunities are maximized and that our sales approach is continuously improved. Your Key Responsibilities Sales & Customer Follow-Up · Actively follow up on incoming leads and convert them into business · Organize calls and meetings and facilitate client discussions and offers in collaboration with consultants and experts · Follow up with existing and dormant clients and identify opportunities for upselling and cross-selling · Monitor the sales pipeline and ensure that no opportunity is lost · Continuously optimize and improve the lead follow-up process 2. Sales Development & Commercial Initiatives · Work with internal stakeholders to determine where and how SuReal can generate additional business · Join colleagues to client meetings to support deal closing · Develop and monitor concrete sales action plans related to services, markets, customers, or time periods · Contribute ideas on pricing, commercial positioning, and opportunities in various countries 3. Bids · Coordinate and issue tenders in close collaboration with consultants and experts · Help prepare bids and position them strongly from a commercial perspective · Monitor deadlines, quality, and completeness, and proactively follow up with colleagues You are an experienced sales professional who is relationship-oriented, entrepreneurial, and exceptionally skilled at follow-up . · At least 5 years of relevant experience in sales, account management, sales operations, tender management, or a similar commercial role · Experience with lead follow-up, client contact, and closing deals · Strong in sales calls, client meetings, and building relationships · Meticulous and organized , with an eye for deadlines and details · Assertive and a strong communicator with various stakeholders · Commercial acumen and the ability to convincingly explain complex services to clients · Experience with proposals, tenders, or public bids · Self-reliant, proactive, and strong in taking ownership and following through · Experience in real estate, construction, engineering, or consulting is a strong plus · Experience with international clients and various markets is a plus · Dutch and French: very good · English: excellent, both spoken and written. Our commercial documents, proposals, and tenders are drafted in English. What can you expect? · A key role in the commercial growth of a growing international consulting firm · Work directly with the CEO, consultants, experts, and marketing · A broad commercial role in which you’ll work on both operational and strategic levels · A high degree of autonomy and the freedom to help shape sales processes and initiatives · A strong focus on sustainability, real estate, and innovation · Flexible work hours and the option to work from home · A good work-life balance and a competitive compensation package in line to your experience · A trendy office near the Botanique, close to Brussels-North · Bike leasing, mobility budget, and other sustainable transportation options Ready to help drive our commercial growth? Do you want to take on a key commercial role where you turn leads into business, further develop existing clients, and ensure strong commercial follow-up and growth? Then we’d love to meet you. Apply at SuReal and tell us why you’re our Commercial Operations Lead!