💼 We're Hiring: Commercial Strategy Manager
📍 Location: United Arab Emirates (Remote)
🕒 Employment Type: Full-Time
💼 Experience Level: Mid-Level to Senior
🌐 Work Arrangement: Fully Remote
About Us
We are a growth-focused organization committed to driving sustainable revenue growth, commercial excellence, market expansion, customer value, and long-term profitability through disciplined strategy and data-driven decision-making.
Our distributed teams collaborate across Commercial, Sales, Marketing, Finance, Operations, Product, Business Development, Procurement, Strategy, Legal, Technology, Customer Experience, Partners, and Executive Leadership to identify growth opportunities, strengthen commercial performance, optimize market positioning, and deliver measurable business outcomes.
The Role
We are seeking an experienced Commercial Strategy Manager to lead commercial strategy, revenue growth initiatives, market analysis, pricing, business planning, customer segmentation, performance optimization, and strategic commercial projects.
The ideal candidate will combine strong commercial judgment with analytical, financial, strategic planning, market intelligence, project management, and stakeholder-management capabilities.
The role will be responsible for translating organizational objectives into commercial strategies, identifying new revenue opportunities, evaluating markets and customer segments, optimizing commercial performance, and supporting senior leadership with data-driven recommendations.
Key Responsibilities
- Develop and implement commercial strategies aligned with organizational objectives, revenue targets, profitability goals, and long-term growth plans.
- Lead annual and multi-year commercial planning processes, including revenue targets, market priorities, customer strategies, commercial initiatives, and performance objectives.
- Analyze market conditions, customer trends, competitor activity, industry developments, economic factors, and emerging opportunities.
- Identify new markets, customer segments, products, services, partnerships, channels, and revenue opportunities.
- Develop commercial business cases and financial models to evaluate strategic initiatives, investments, market-entry opportunities, partnerships, and growth programs.
- Conduct customer segmentation and profitability analysis to identify high-value customers, growth segments, retention opportunities, and commercial priorities.
- Develop strategies to improve customer acquisition, retention, cross-selling, upselling, customer lifetime value, and overall revenue performance.
- Partner with Sales and Marketing teams to develop go-to-market strategies, commercial campaigns, channel strategies, sales priorities, and customer propositions.
- Collaborate with Finance to develop revenue forecasts, profitability models, budgets, pricing scenarios, financial plans, and commercial performance analysis.
- Support pricing strategy, pricing optimization, discount structures, commercial terms, margin improvement, and revenue-management initiatives.
- Analyze product and service profitability and identify opportunities to improve margins, pricing, cost-to-serve, and commercial efficiency.
- Monitor sales pipeline, conversion performance, revenue trends, customer acquisition costs, retention, market share, and other commercial indicators.
- Establish and monitor commercial KPIs, dashboards, scorecards, performance reports, and management-information systems.
- Identify performance gaps and work with functional leaders to develop corrective actions and commercial improvement plans.
- Lead cross-functional strategic initiatives involving Sales, Marketing, Finance, Product, Operations, Technology, Procurement, and Customer Experience teams.
- Evaluate strategic partnerships, distribution agreements, channel opportunities, joint ventures, alliances, and other commercial arrangements.
- Support contract and commercial negotiations by providing market analysis, financial assessments, pricing recommendations, and commercial strategies.
- Conduct competitor benchmarking covering pricing, products, services, market positioning, customer experience, distribution channels, and commercial models.
- Develop scenario analyses to assess potential impacts of market changes, competitor actions, economic conditions, regulatory developments, and strategic decisions.
- Support market-entry and expansion strategies across the UAE, GCC, and other relevant regional markets.
- Develop strategic roadmaps with clear objectives, initiatives, milestones, owners, resources, dependencies, and expected commercial outcomes.
- Monitor strategic commercial initiatives and ensure delivery against agreed targets, budgets, timelines, and business objectives.
- Identify commercial, market, financial, customer, operational, and competitive risks and develop appropriate mitigation strategies.
- Maintain comprehensive commercial planning documents, market intelligence reports, business cases, pricing analyses, revenue forecasts, strategic initiative trackers, and performance dashboards.
- Prepare executive-level presentations, commercial reviews, board materials, strategic recommendations, and business-performance reports.
Key Performance Indicators (KPIs)
Performance will be measured through a combination of commercial, financial, customer, market, and strategic KPIs, including:
- Revenue growth
- Gross margin growth
- Commercial profitability
- Market share
- New customer acquisition
- Customer retention
- Customer lifetime value
- Sales conversion rate
- Sales pipeline performance
- Average revenue per customer
- Cross-sell and upsell performance
- Pricing realization
- Discount effectiveness
- Contribution margin
- Cost-to-serve improvement
- New market performance
- Strategic initiative delivery
- Commercial forecast accuracy
- Return on commercial investments
- Partnership performance
Candidate Profile
The successful candidate should have strong experience in commercial strategy, corporate strategy, business development, management consulting, revenue management, commercial planning, sales strategy, or a related discipline.
Experience within industries such as real estate, construction, infrastructure, energy, technology, financial services, retail, healthcare, telecommunications, consumer goods, or professional services would be advantageous.
The candidate should have strong commercial and financial capabilities combined with strategic thinking, analytical skills, market awareness, and the ability to influence senior stakeholders.
What You'll Bring
- Proven experience in commercial strategy, business strategy, business development, revenue management, or a related role.
- Strong understanding of revenue generation, profitability, pricing, customer economics, and commercial performance.
- Experience developing commercial strategies, business plans, financial models, and investment cases.
- Strong market research, competitor analysis, customer segmentation, and commercial analytics capabilities.
- Experience identifying and evaluating new markets, products, services, partnerships, and growth opportunities.
- Strong understanding of pricing strategy and margin optimization.
- Experience working closely with Sales, Marketing, Finance, Operations, Product, and Executive Leadership.
- Strong project and program-management capabilities.
- Excellent communication, negotiation, presentation, and stakeholder-management skills.
- Strong analytical and financial modeling capabilities.
- Advanced Excel and PowerPoint skills; experience with Power BI, Tableau, SQL, or similar analytics platforms is advantageous.
- Strong commercial judgment and ability to translate complex data into actionable recommendations.
- Highly analytical, commercially minded, strategic, and results-oriented.
- Ability to manage multiple strategic initiatives and priorities simultaneously.
- Ability to work independently and effectively within a fully remote environment.
- Experience working within the UAE or wider GCC market is advantageous.