Commissioning and Warranty Specialist
- Hiring from
- United States
- Work type
- Remote
- Posted
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Job Description –
Commissioning and Warranty Specialist
Job Summary:
Melink Solar, a leader in Commercial (C&I) and Utility (IPP) solar EPC (Engineering, Procurement, and Construction), is seeking a Commissioning and Warranty Specialist to support all projects. Reporting to the Director of Engineering & Quality, this role is essential in successful Solar PV and Battery Energy Storage System (BESS) project execution. This role serves as the operational bridge between Construction and Operations and Maintenance (O&M) by leading project commissioning, turnover, remote monitoring, and post-construction warranty support to ensure projects are fully functional and successfully transitioned into long-term operations. This role has regular interaction cross-functionally to the Senior Quality Engineer, Project Managers, Customers, Utilities, Vendors, and Subcontractors.
This role is responsible for leading project turnover, commissioning coordination, remote system monitoring, post-construction warranty support, and workmanship warranty execution for Melink Solar’s commercial and distributed generation solar portfolio. The position owns the administration and execution of Melink Solar’s workmanship warranty obligations during the post-substantial completion period, ensuring rapid resolution of issues while protecting customer satisfaction, system uptime, and long-term system performance. This role additionally supports long-term customer relationship development by proactively monitoring project performance, identifying operational concerns early, and helping create strong customer advocates through professional communication, system transparency, demonstrated project performance, and responsive post-construction support.
Key Responsibilities:
Commissioning & Project Turnover
- Support project commissioning activities from mechanical completion through commercial operation.
- Support system energization, startup, and testing.
- Troubleshoot DAS commissioning and SCADA activities.
- Ensure all commissioning documentation and test reports are complete, accurate, and acceptable.
- Support resolution of commissioning deficiencies and operational issues.
- Support successful transition into long-term operations and operational readiness verification.
Remote Monitoring & Operational Support
- Perform daily remote monitoring activities for projects throughout the workmanship warranty period.
- Monitor system performance, alarms, communications status, DAS/SCADA functionality, production trends, and operational abnormalities across the active project portfolio.
- Investigate, troubleshoot, and coordinate resolution of operational issues identified through remote monitoring platforms.
- Coordinate with subcontractors, vendors, O&M personnel, utilities, and internal teams to resolve monitoring, communications, electrical, production, and operational issues in a timely manner.
- Escalate significant operational deficiencies, downtime events, recurring alarms, or performance concerns as necessary.
- Maintain detailed operational logs, monitoring records, issue tracking systems, and corrective action documentation.
- Support identification of recurring operational trends and contribute to continuous improvement initiatives related to commissioning, quality, and long-term system reliability.
Warranty & Post-Construction Services
- Administer Melink Solar workmanship warranty obligations for projects during the warranty period.
- Investigate warranty claims and coordinate corrective actions.
- Track recurring deficiencies and support root cause analysis initiatives.
- Coordinate subcontractors, vendors, and internal resources to resolve warranty issues efficiently.
- Maintain detailed records of warranty claims, corrective actions, and project history.
- Support customer communication and maintain strong client relationships throughout the warranty period.
- Support rapid response and resolution of post-construction issues while maintaining professionalism and strong customer service standards.
- Assist in reducing warranty exposure through proactive issue identification, trend analysis, and process improvement initiatives.
- Build customer advocacy by providing a Customer Production Report for all current and future C&I customers at 3-month, 6-month, and 12-month checkpoints to showcase project performance, reinforce customer confidence, support long-term relationship development, and encourage repeat business opportunities.
Reporting & Administration
- Maintain commissioning reports, remote monitoring records, warranty tracking systems, and customer production reporting documentation.
- Support development of standardized commissioning, turnover, monitoring, warranty, and customer reporting procedures.
- Provide regular reporting on commissioning status, monitoring trends, warranty exposure, recurring deficiencies, customer production performance, and operational performance.
- Support cost tracking associated with warranty and post-construction activities.
- Maintain organized project documentation and support accurate historical project records for future operational reference.
Required Skills & Qualifications:
Technical Skills & Knowledge
- 5+ years of experience in commercial or utility-scale solar construction, commissioning, QA/QC, O&M, or EPC project management.
- Strong understanding of solar PV systems, electrical systems, SCADA/DAS communications, remote monitoring platforms, and commissioning processes.
- Experience commissioning Chint Power Systems, Solar Edge, SMA inverters.
- Experience with monitoring platforms: AlsoEnergy, SolarEdge, PowerFactors, others.
- Experience with project turnover documentation, monitoring systems, production reporting, and customer closeout processes.
- Ability to troubleshoot electrical, communications, monitoring, and operational issues in the field and remotely.
- Strong organizational, communication, analytical, and customer management skills.
- Familiarity with NEC, NFPA 70E, OSHA, and utility interconnection processes.
- NABCEP, Journeyman Electrician, or equivalent technical certifications preferred.
- Proficiency with advanced electrical testing equipment (e.g., megohmmeters, IV Curve Tracers, thermal cameras, oscilloscopes).
- Familiarity with ANSI/NETA/MTS testing procedures.
- Experience with commissioning and maintenance of battery storage systems (BESS) and their associated management systems (BMS).
- Experience conducting QAQC inspections and audits in solar or electrical construction environments.
- Familiarity with ISO 9001 standards and quality management systems
- Ability to interpret and enforce quality specifications and standards
Professional Attributes
- Strong work ethic, self-motivation, and the ability to work independently with minimal supervision.
- Excellent verbal and written communication skills, with a proven ability to create detailed reports and interact professionally with all stakeholders.
- Strong Technical Problem Solving and Troubleshooting Capabilities
- Strong analytical skills with a detail-oriented approach to quality and compliance.
- Ability to communicate quality issues effectively and diplomatically with internal and external stakeholders.
- Demonstrated ability to make sound decisions and solve complex problems under pressure.
- Strong customer service skills with a positive, service-focused attitude.
- Exceptional attention to detail, prioritization skills, and the ability to manage multiple tasks effectively.
- Flexibility and efficiency in a fast-paced, changing environment.
Education & Certifications
- Bachelor’s degree in engineering (Electrical, Mechanical, Renewable Energy) (preferred)
- High School Diploma/GED (Required)
- Valid Driver's License and a clean driving record (Required)
- OSHA 30 Certification (Required)
- State-issued Journeyman Electrician License (Preferred)
- NABCEP PV Installation Professional or O&M/Quality Specialist Certification (Preferred)
- FAA Part 107 Drone Pilot License (Preferred)
Working Conditions & Physical Demands
- Travel: This is a field-based role requiring up 50-75% travel to project sites across the Midwest and occasionally other regions in the US. A company vehicle will be provided.
- Environment: Ability to work outdoors in adverse and extreme weather conditions (heat, cold, humidity, wind). Position requires traversing active construction sites.
- Physical: Must be able to lift and carry up to 50 pounds, climb ladders, and work comfortably at heights. The role requires prolonged periods of walking, standing, bending, and reaching.
Why Join Melink Solar?
- Solar Power World top contractor last 5 years
- 2025 Best Place to work, Cincinnati Business Courier
- Career development opportunities, promote from within
- Proven year over year business growth
- Gain hands-on experience in the growing renewable energy industry.
- Work alongside industry experts in engineering, solar, and battery development.
- Opportunity to contribute to meaningful sustainability initiatives and support the transition to clean energy.
Melink Solar is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.