Communications Manager

Our US-based client is seeking an accomplished Communications Manager to spearhead internal and franchise communications within a rapidly expanding network. In this pivotal role, you will craft high-impact, engaging communications that strengthen connections between the franchisor, franchisees, and agents through clear, consistent, and compelling messaging. The ideal candidate is a skilled communicator with a proven track record managing cross-platform communications, designing engaging email campaigns, and driving audience engagement through strategic messaging. Key Responsibilities Develop and implement communication strategies tailored to the franchise network. Write engaging emails, newsletters, announcements, and internal communications. Create captivating content across a variety of communication channels. Boost engagement and ensure that key messages effectively reach franchisees and agents. Collaborate with leadership to communicate business updates, new initiatives, campaigns, and company announcements. Uphold a consistent brand voice throughout all communications. Edit, proofread, and optimize content for clarity, professionalism, and maximum impact. Manage communication calendars and ensure timely delivery of all messaging. Monitor engagement metrics and advise on improvements to communication strategies. Support communication initiatives for company events, campaigns, and major announcements. Requirements Essential Demonstrated experience in Communications, Corporate Communications, Internal Communications, Public Relations, or a related field. Exceptional written and spoken English communication skills. Advanced copywriting, editing, and proofreading abilities. Experience designing engaging email campaigns and business communications. Proficient managing communications across multiple digital platforms. Strong project management and organizational skills. Ability to manage multiple projects and meet deadlines. Self-motivated and comfortable working independently in a remote setup. Highly Desirable Previous experience supporting franchise or multi-location businesses. Experience collaborating with US-based organizations. Familiarity with email marketing platforms (e.g., Mailchimp, HubSpot, Campaign Monitor). Experience using content creation tools such as Canva. Understanding of communication analytics and engagement reporting. Skills & Attributes Exceptional storytelling and content creation capabilities. Strategic thinker with superb attention to detail. Creative, proactive, and solution-oriented mindset. Excellent interpersonal and stakeholder management skills. Highly organized, deadline-driven, and collaborative. Professional and adaptable approach in all situations. What We Offer 🏡 Permanent Work From Home (Philippines-Based) 🕘 Full-Time | Monday to Friday | US Eastern Standard Time (EST) 💰 Competitive Salary (Based on Experience) 📈 Long-Term Career Opportunity 🌎 Work Directly with a US-Based Client 🤝 Supportive and Collaborative Team