About the team

The Communications and Engagement Directorate plays a critical role in helping people understand and engage with the work of the Nursing and Midwifery Council (NMC) and the impact we have on public protection.

You'll join our Marketing Communications team, a collaborative team of specialists responsible for delivering campaigns, consultations, publications, events and engagement activities that reach nurses, midwives, nursing associates, employers and the wider public.

We are evolving from a reactive communications service to a more strategic, audience-focused and campaign-led function. This is an exciting time to join a team that is helping shape how the NMC engages with over 860,000 professionals on our register while supporting significant organisational transformation.

No two days are the same. One day you may be supporting a major campaign, the next you could be developing digital content, analysing audience insights, coordinating multimedia projects or helping colleagues communicate complex information in clear and engaging ways.

Your role and impact

As a Communications Officer, you'll play an important role in delivering high-quality communications that help people understand the NMC's work, priorities and services.

Working closely with Communications Managers and colleagues across the organisation, you'll support the planning, development and delivery of integrated communications activity across a range of channels and audiences.

You'll contribute to campaigns, consultations, corporate communications, digital content and publications, ensuring our communications are engaging, accessible and aligned with our organisational priorities.

In this varied role, you will:

Support the delivery of integrated communications campaigns and engagement activity.
Create, edit and proofread high-quality content for a range of channels and audiences.
Develop and coordinate digital, video and multimedia communications content.
Produce newsletters, publications and corporate communications materials.
Work with internal stakeholders, designers, agencies and external suppliers to deliver communications projects.
Monitor communications performance and use audience insight to improve future activity.
Help ensure accessibility, consistency and quality across all communications outputs.
Contribute to team projects that strengthen communications capability and continuous improvement.

This role would suit someone who enjoys working at pace, thrives on variety and is motivated by delivering communications that make a meaningful difference.

What you’ll bring

We're looking for someone who is curious, adaptable and motivated by delivering high-quality communications that make a real impact.

You may already have experience in communications, marketing, campaigns, stakeholder engagement, public affairs, digital content or another fast-paced communications environment.

You'll bring:

Strong writing, editing and proofreading skills, with the ability to communicate complex information clearly, accurately and engagingly.
Experience delivering communications activities, campaigns or projects while managing competing priorities and deadlines.
The ability to produce high-quality content across a range of channels and audiences.
Excellent communication and relationship-building skills, with confidence working with colleagues and stakeholders at all levels.
A proactive and organised approach, with the ability to adapt quickly when priorities change.
Good judgement, attention to detail and the confidence to work independently while knowing when to seek advice.
An interest in using insight, audience understanding and data to continuously improve communications activity.
A collaborative mindset and willingness to contribute to team projects, continuous improvement and shared success.

Most importantly, you'll be enthusiastic about creating effective communications that help people understand the NMC's work and support our mission of protecting the public.

Benefits

30 days annual leave
Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
Life Insurance – 4 x current salary
Hybrid working
Enhanced Maternity and Paternity Leave
24 Hours Employee Assistance Programme
Cycle to Work Scheme
Perkbox membership
Subsidised restaurant in our Portland Place office
Season ticket loans

Additional Information

The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. You will of course understand that this flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post.

Hybrid Working Policy

We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working.

Our Pay Policy

It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.

For our internal colleagues, you will be paid in accordance to our internal pay policy.

Reasonable adjustments

We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.

Screening and vetting

All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.

Communications Officer

Benefits

Additional Information

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