Community Engagement Manager

Key Responsibilities

• Develop and deliver stakeholder and community engagement strategies across Green GEN Cymru's project portfolio.
• Build and maintain productive relationships with local authorities, councillors, community councils, community groups, community energy organisations and wider local stakeholders.
• Act as Green GEN Cymru's principal community representative, maintaining a visible presence within project areas throughout the development lifecycle.
• Plan and deliver engagement activities including exhibitions, workshops, stakeholder forums, drop-in events, briefings and community meetings.
• Work alongside the Head of External Affairs to develop engagement plans for politically sensitive projects and issues.
• Gather, analyse and communicate stakeholder feedback, ensuring local insight informs business decision-making.
• Work closely with the Consents Team to coordinate engagement with statutory consultees.
• Support the development of community benefit initiatives, local partnerships and opportunities to maximise social value.
• Monitor community and stakeholder sentiment, identifying emerging issues and reputational risks and recommending appropriate action.
• Manage external engagement consultants and specialist advisers where required.

Skills, Knowledge and Expertise

• Proven experience of building and maintaining trusted relationships with a wide range of stakeholders including local authorities, elected members, community councils, community groups, community energy organisations, businesses and residents.
• Good understanding of the Welsh political landscape and local government structures.
• Excellent communication, influencing and relationship management skills, with the ability to engage confidently with diverse audiences.
• Strong presentation, facilitation and public speaking skills.
• Excellent written communication skills with the ability to prepare reports, briefings, presentations and engagement materials for different audiences.
• Strong interpersonal skills with the ability to build credibility and influence at all levels.
• Ability to manage competing priorities across multiple projects and geographical locations.
• Strong organisational skills with excellent attention to detail.
• Resilient, adaptable and able to respond positively in a fast-moving project environment.
• Ability to analyse stakeholder feedback and translate insight into practical recommendations.
• Hold a full UK driving licence and be willing to travel across Wales (and nationally if required)
• Proficient IT skills in Word, Excel, PowerPoint, and MS project.
• Welsh language skills would be an advantage (Desirable).
• A working understanding of the UK planning and consenting process, sufficient to explain projects confidently to stakeholders and work effectively alongside the Consents Team(Desirable).
  
  

• Experience of planning and delivering stakeholder and community engagement programmes, events and consultations.
• Experience of managing external consultants, agencies or suppliers.
• Demonstrable experience in community engagement, stakeholder engagement, external affairs, communications, public affairs or a related discipline.
• Proven track record of developing and delivering successful stakeholder and community engagement strategies for complex projects or programmes.
• Experience of building and maintaining effective relationships with local authorities, elected members, community councils, community organisations, businesses and other key stakeholders.
• Experience of planning, organising and facilitating public engagement events, stakeholder meetings, workshops and exhibitions.
• Experience of working collaboratively across multidisciplinary teams and coordinating inputs from internal colleagues, consultants and external partners.
• Experience of identifying, managing and mitigating stakeholder and reputational risks.
• Degree-level qualification or equivalent professional experience in Communications, Public Relations, Public Affairs.
• Experience of working on nationally significant infrastructure, renewable energy or utility projects (Desirable).
• Experience using stakeholder management or CRM systems (Desirable).

Benefits

• Hybrid work structure, working from the office 3 days a week and ability to work from home 2 days a week.
• Ability to work core hours and take time back in lieu throughout the week.
• Fridays are allocated as ‘no meeting’ days to ensure down time at the end of the week.
• 28 days annual leave, plus bank holidays.
• Private Medical Insurance from day 1 with cover for immediate family including spouse or partner and children, including direct mental health pathways and support.
• Annual pay review and discretionary bonus.
• Employer pension contributions up to 7%.
• Electric car scheme via salary sacrifice.
• Cycle to Work Scheme
• Tech scheme – discounts on latest technology including laptops, phones, iPads for personal use
• Life assurance cover and income protection.
• Travel insurance.
• Suite of enhanced policies and provisions to support colleagues through all the moments that matter.
• Regular team socials, activities, sporting events and charity fundraisers.