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YAP Media is hiring a Community Management Specialist to execute high-impact content and campaigns for our clientele of Best-Selling Authors, CEOs, and 8-figure Business Owners. You will be responsible for writing engaging, one-of-a-kind copy and managing messages that bring our clients' personal brand strategies to life on LinkedIn and Instagram.
YAP Media is often cited as the #1 LinkedIn Marketing Agency for Thought Leaders and Business Influencers. Our client roster has included the World’s #1 Executive Leadership Coach, former members of Shark Tank, and CEOs of billion-dollar companies.
As a key member of our social media team, your execution will be the voice of our clients' brands. You'll collaborate with strategists and designers to publish posts that position our clients as thought leaders while driving results like post engagement, audience growth, and conversions. From comments to direct messages, your words will inspire, educate, and connect with professional audiences.
This role offers excellent opportunities for professional growth. You’ll write for high-profile clients, helping to amplify established personal brands and build new ones from scratch. You’ll also continually develop your craft in a dynamic, fast-paced environment surrounded by a supportive and talented team, with exposure to company executives and owners.
Responsibilities:
- Post Publishing. Publish daily posts for clients across social channels, and ensure they are error-free and approved.
- Post Engagement. Monitoring/responding to comments and engagement on other individual’s posts in their niche.
- Campaign Prep & Execution. Procurement of audience lists and reviewing for accuracy/quality. Daily execution of message and invite targets, aligned with client objects. Monitoring progress when campaigns need to be pivoted.
- Message Management. Manual responding to messages using scripts and lead tracking.
- Reporting. Daily accurate reporting on all actions per campaign.
- Review Client Priorities. Each week, revisit the client’s current priorities. Ensure that all campaigns are progressing as forecasted.
- Consume Client Content. Stay up-to-date with all content created by or featuring your client. Listen to their podcasts, read their articles, and watch their appearances to ensure you understand their voice.
Results:
- Do not allow any emails or Slack messages to sit unanswered for more than ½ a business day.
- Internal KPIs are 100% hit each week, every week.
- 100% of client campaign trackers are completed each week, providing actionable insights for our team.
- 95% of client copy created by this position does not require revisions due to grammatical errors, typos, or factual inaccuracies.
- All tasks are executed with precision and efficiency. This results in a streamlined workflow, high-quality output, and overall client satisfaction.
Requirements
- Able to work 8am-4am ET Monday - Friday.
- 4+ years of social media community management experience.
- 3+ years of organic social media copywriting experience.
- Thorough understanding of LinkedIn and Instagram platforms.
- Consistent. Demonstrates reliability in completing tasks on time and meeting expectations regularly. Maintains a steady level of quality and performance in all aspects of work, ensuring that deadlines and commitments are consistently met.
- Attention to Detail. Does not let important details slip through the cracks. Able to follow instructions and delicate processes with minimal mistakes.
- Service Minded. Demonstrates pride in providing the highest quality service to all stakeholders including clients and company team members.
- Autonomous. Able to complete recurring daily, weekly, and monthly tasks independently without having to be reminded by other team members.
- Creative. Actively researching new asset/copywriting trends to test for clients. Create novel, unique content for clients based on their expertise, stories, and priorities.
Salary & Benefits
- $550 - $700 a month
- Remote work
- Paid maternity leave
- Skill development
- Personal development (reimbursement for books, courses, etc)
- Interaction with company owners and executives
Company Values
- Scrappy Hustlers. Industrious, creative, resourcefulness, can do a lot with a little.
- Right The First Time: High standards. Expects personal and team performance to be nothing short of excellent. Does things right the first time.
- Step On The Gas. Move fast, make decisions, get shit done.
- Just Whales. Focus on the highest leverage priorities, don't get distracted by small fish.
- We Win. Team-focused, generous with time and energy, thrives on feedback, supports others to do and be their best.
About YAP Media
YAP Media (yapmedia.com) collaborates with top influencers and podcasters to help them expand their online presence and monetize their content. Our clients include hosts from Shark Tank, the world's #1 Executive Business Coach, and Top Podcasters who receive 1 Million+ downloads a month and regularly rank as the #1 podcast in their niche on Apple Podcasts. We are a fully remote company of 50+ team members around the world. We have team members in: USA, Nigeria, Argentina, Turkey, India, and the Philippines.