Community Outreach Analyst

Job Description:

This company is seeking compassionate and motivated Analysts to support a statewide outreach initiative focused on assisting Michigan residents with disabilities and individuals. This role combines case management, client advocacy, and administrative support responsibilities.

The Analysts will work directly with community members to guide them through the disability benefits application process, assist with gathering supporting documentation, and provide ongoing support throughout eligibility determinations.

The ideal candidate is empathetic, patient, organized, and comfortable working with vulnerable populations while maintaining professional boundaries.

This initiative provides a unique opportunity to make a meaningful impact on the lives of Michigan residents by helping individuals overcome barriers to accessing disability benefits and critical support services. Team members will play a key role in improving outcomes for vulnerable populations while contributing to a statewide public health and human services initiative.

Key Responsibilities

Conduct intake assessments with individuals seeking SSDI and SSI benefits.

Meet with clients at community centers and other designated locations within assigned geographic regions.

Educate individuals about SSDI and SSI programs, requirements, and application processes.

Assist clients in completing online and paper applications accurately and efficiently.

Gather, organize, and maintain medical, employment, and supporting documentation needed for disability claims.

Coordinate with healthcare providers, rehabilitation facilities, community organizations, and government agencies to obtain supporting records.

Track application status and provide ongoing guidance throughout the disability determination process.

Help identify missing documentation and work with clients to address deficiencies that could impact benefit approval.

Maintain accurate case notes, records, and reports within designated systems.

Utilize technology platforms and case management systems to document activities and manage caseloads.

Build trusting relationships with clients while maintaining confidentiality and professional boundaries.

Participate in team meetings, training sessions, and program improvement initiatives.

Required Skills

Strong interpersonal and communication skills

Ability to work independently in a community-based environment

Empathy, patience, and professionalism

Strong organizational and documentation abilities

Ability to manage sensitive and confidential information

Basic to intermediate computer skills

Experience using online applications, databases, and Microsoft Office products

Ability to assist clients with technology and electronic forms

Problem-solving and advocacy skills

Additional Requirements

Must reside within Detroit, Grand Rapids, Flint, or Benton Harbor.

Reliable transportation required.

Valid driver's license required.

Ability and willingness to travel locally to community centers and client meeting locations.

Must possess a cell phone and computer for communication and remote work activities.

Additional Skills & Qualifications

Required Qualifications

Minimum of 1 years of experience in one or more of the following:

o Case management

o Social work

o Community outreach

o Community health work

o Benefits navigation

o Human services

o Rehabilitation services

Job Type & Location

This is a Contract position based out of Detroit, MI.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Detroit, MI.

Application Deadline

This position is anticipated to close on Oct 23, 2026.

Workplace Type

This is a hybrid position in Detroit,MI.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.