Compliance & Risk Program Manager

About Us

Peterson Projects & Solutions North America is part of the global Peterson Group, a family-owned organization with more than 100 years of experience supporting clients through innovative logistics, consulting, technology, sustainability, and training solutions. Peterson operates internationally, serving customers across multiple industries, including energy, renewable resources, agriculture, food and feed, infrastructure, and supply chain management.

With a focus on connecting people, expertise, and technology, Peterson helps organizations improve operational efficiency, sustainability performance, compliance, and supply chain resilience. The company combines deep industry knowledge with practical, customer-focused solutions and a strong commitment to safety, integrity, innovation, and long-term partnerships.

As part of a global network operating in more than 80 countries, Peterson delivers forward-thinking solutions that support responsible business growth while addressing today's environmental, social, and operational challenges.

Essential Tasks:

Compliance and Regulatory Oversight

· Monitor, evaluate, and interpret emerging regulatory, compliance, policy, and industry developments that may affect organizational operations, client requirements, or strategic objectives.

· Assess the potential impact of regulatory or policy changes and communicate relevant requirements and considerations to appropriate business leaders, clients, and internal stakeholders.

· Support the development and implementation of appropriate compliance responses, controls, and processes with PPSNA.

· Promote proactive identification and management of compliance and regulatory risks.

Compliance Program Development, Monitoring, Improvement and Risk Management

· Develop, maintain, and continuously improve internal compliance frameworks, procedures, templates, tracking systems, controls, and reporting processes.

· Establish processes that support proactive compliance monitoring, documentation, risk identification, and risk mitigation.

· Coordinate the implementation of compliance and risk management initiatives across applicable business units and functional areas.

· Identify compliance gaps, emerging risks, process weaknesses, and opportunities for improvement and recommend appropriate corrective or preventive actions.

· Lead post-implementation reviews to evaluate the effectiveness of compliance programs, processes, and controls.

· Analyze results and identify opportunities to strengthen compliance, mitigate risk, improve efficiency, and enhance service delivery.

· Monitor implementation of agreed-upon corrective actions or process improvements.

· Prepare reports, updates, and other documentation to communicate compliance program status, risks, findings, and recommendations to appropriate stakeholders.

Compliance Advisory and Subject Matter Expertise

· Serve as a subject matter expert on compliance processes, program requirements, and applicable organizational standards.

· Provide strategic compliance and risk guidance to PPSNA leaders, clients, employees, and cross-functional teams.

· Assist stakeholders / PPSNA in interpreting compliance requirements and translating requirements into practical business processes.

· Provide recommendations designed to balance compliance obligations, operational requirements, client expectations, and organizational objectives.

Talent Development and Team Leadership

· Build, mentor, and lead team to ensure capacity and capability.

· Monitor employee performance, work quality, deadlines, and completion of assigned responsibilities.

· Promote accountability and consistency in the execution of compliance-related responsibilities and develop KPI’s.

· Escalate employee performance or conduct matters to appropriate leadership and Human Resources, as necessary.

· Foster a professional, collaborative, and compliance-focused working environment.

· Support career development, feedback cycles, and succession planning.

· Promote a high-performance culture built on collaboration, accountability, and service excellence.

Client Engagement and Travel

· Lead client feedback processes and ensure continuous improvement.

· Attend meetings with clients and other stakeholders to understand compliance needs, operational requirements, and program objectives.

· Support on-site compliance assessments, program implementation, reviews, meetings, training, or related activities as required.

· Coordinate with clients and internal teams to address compliance matters and support effective delivery of compliance services.

· Represent PPSNA professionally during client visits and other external business activities.

· Build client trust and support business retention and growth.

Program Leadership and Cross-Functional Coordination

· Lead and coordinate compliance and risk management services across multiple business units and departments within PCU.

· Manage assigned compliance programs, initiatives, projects, timelines, and deliverables.

· Partner with internal stakeholders to facilitate effective implementation of compliance requirements and risk mitigation activities.

· Monitor program progress and escalate significant compliance concerns, risks, or implementation challenges to appropriate leadership.

· Facilitate communication and collaboration among internal teams, clients, and other stakeholders involved in compliance initiatives.

Non-Essential Tasks for the Compliance & Risk Program Manager

· Assist with the preparation of presentations, educational materials, reports, and other compliance-related communications.

· Participate in internal meetings, committees, working groups, or special projects as requested.

· Assist with maintaining compliance documentation, files, records, and reference materials.

· Prepare basic reporting or PowerPoint presentation for management team.

· Provide temporary support for other business initiatives or projects when appropriate.

· Participate in industry conferences and professional associations.

· Other duties as assigned pertinent to the role.

Minimum Requirements for the Compliance & Risk Program Manager

· Bachelor’s degree in business administration, Compliance, Risk Management, or related field; or an equivalent combination of relevant education and professional experience.

· Minimum 5 years of progressive experience in compliance, risk management, regulatory programs, audit, program management, consulting, or a related field.

· Ability and willingness to travel 25 % of the time for business purposes, company locations and meetings as required.

· Proof of valid authorization to work in the United States.

· Valid driver’s license.

· Experience developing or implementing compliance frameworks, procedures, controls, tracking systems, or reporting processes.

· Ability to maintain confidentiality and exercise discretion when handling sensitive business, client, employee, and compliance information.

· Client-facing, consulting, or professional services experience.

· Ability to research, interpret, and communicate regulatory, policy, and compliance requirements.

· Ability to communicate complex compliance concepts clearly to both technical and non-technical audiences.

· Strong commercial and financial planning skills; demonstrated P&L experience.

· Excellent communication skills, written and verbal.

· Excellent problem-solving skills.

· Highly organized, analytical, capable of managing competing priorities.

· Ability to work independently and collaboratively with global business units.

· Proficiency in Microsoft Office suite.

· Leadership & People Management: Ability to lead, inspire, and develop high-performing teams.

· Operational Efficiency: Strong focus on optimizing workflow and resource allocation.

· Regulatory & Compliance Knowledge: Deep understanding of certification and accreditation requirements.

· Strategic Thinking & Decision-making: Ability to align operational strategies with business goals.

· Customer focus Approach: Commitment to delivering exceptional client service.

· Data-driven Performance Management: Ability to Analyze KPI’s and implement improvements.

Preferred Requirements for the Compliance & Risk Program Manager:

· Master’s degree in business administration or relevant professional certification in compliance, risk management, consulting or related field.

· Experience working with multinational organizations.

· Knowledge of ISO standards and management systems.

· Bilingual (English + Spanish/Portuguese).

Physical Requirements for the Compliance & Risk Program Manager:

· Ability to work in various environments, including offices and field locations.

· Capacity to work extended hours when meeting deadlines or travelling.

· Ability to handle long periods of sitting during meetings, computer work or travel.

· Frequent use of hands and fingers for typing, writing and use of office equipment.

· Extended screen time for data analysis and virtual meetings.

· Ability to read and interpret documents, contracts and reports on digital and paper formats.

· Ability to communicate effectively with clients and team members in person, over the phone and through virtual platforms.

· Light physical activities such as carrying presentation materials or lightweight equipment(<25lbs).

· Active listening during stakeholder meetings or team discussions.

Benefits for the Compliance & Risk Program Manager:

· 13 paid Holidays

· 15 PTO days

· Health insurance

· 401K matching

· FSA

· Other Auxiliary Benefits

Equal Employment Opportunity Statement:

At Peterson Projects and Solutions, we are committed to providing equal opportunities to all employees without race, color, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by federal, state or local law. We believe in fostering an inclusive and diverse work environment where all individuals are treated with respect and dignity. Our hiring practices, promotions, benefits and other employment decisions are made based on merit, qualifications and business needs.