Compliance Services Representative

Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don’t worry if you don't check all the boxes – apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here. The Work You'll Do: Managed Services is an end-to-end compliance service where Sovos takes ownership of a client’s GST compliance activities, ensuring timely, accurate, and seamless return filing while acting as an extension of the client’s tax and finance team. More specifically, you will: Manage end-to-end GST compliance activities for clients. Support and resolve compliance-related queries raised by clients. Proactively follow up with clients to gather required information and ensure timely completion of compliance activities. Communicate new product features, regulatory updates, and process changes to clients. Perform data analysis and validation to identify discrepancies and improve data quality. Prepare GST return data and supporting schedules for filing. Cross-check data with clients and ensure returns are reviewed, validated, and ready for filing. Perform reconciliations based on client requirements, including GST returns, books of accounts, and transactional data. Conduct manual matching and validations where required, based on client-specific compliance processes. Collaborate with internal teams and clients to ensure compliance deadlines are met and risks are proactively addressed. Maintain strong client relationships by providing timely updates and ensuring a high level of service delivery. What We Need From You: Bachelor's degree in commerce, Accounting, Finance, or a related discipline is required. Professional qualifications such as CA/CMA will be considered an added advantage. Strong, in-depth knowledge of GST laws, rules, regulations and compliance required 5-6 years of experience in handling GST compliances for clients. Administration Experience ideally in a Customer Facing role is a plus Excellent Organisational Skills with the ability to manage workload with multiple tasks running concurrently. Excellent Communication skills with the ability to clearly communicate complex process and document requirements to customers. Confident writing emails for different recipients as well as confident calling customers to request updates, share information and advise on delays or changes to the process. Able to confidently deliver difficult messages or information to customers. High attention to detail is required to ensure all registration documentation is completed to a high standard without errors. Time Management with the ability to adapt priorities as new tasks are added and consider impact if a task is not completed. Comfortable working in a fast-paced environment and working to meet internal and external deadlines and demands. Clear and professional written and verbal communication skills in English is mandatory, additional languages are a bonus Willingness to learn and adapt to AI-powered tools and evolving compliance processes Our Hiring Process At Sovos, we believe in a thoughtful and structured hiring process designed to ensure the best match for both you and our team. Here is what you can expect after you apply: Pre-employment Assessment – An online assessment to help us understand your skills and approach to problem-solving. Automated Video HR Interview – A chance for us to learn more about your background, motivations, and what you are looking for in your next role. Department Interview – A conversation with the team you may join, focusing on collaboration, learning potential, and how you would contribute to our day-to-day operations. We aim to make this process as smooth, transparent, and engaging as possible – and we are excited to get to know you! What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work and inside! Flexibility: 3 days per week in our Navi Mumbai (Airoli) office, with remote options for the rest. An opportunity to work with a global team Bi-Weekly Meeting Free Days! Mentoring Programs Globally recognised Training and Development programs Benefits Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos’ cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter .