Configuration Management Specialist - Integrations

You’re agile, keen and open to meaningful work and opportunities that come your way.

Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational success and underpin every journey our customers take. This is your opportunity to be part of an expert team who build and refine seamless technology experiences.

In this role, you'll:

You will ensure configuration and asset data remains accurate, governed, and up to date across the technology environment.

You will maintain the CMDB, document current-state environments, review configuration changes, and work with IT tooling teams, service providers, and stakeholders to ensure impacts, dependencies, and risks are clearly understood.

Operating in a complex environment, you will coordinate updates across multiple internal and external providers, balance competing priorities, and deliver high-quality outcomes within tight timeframes.

You will also support technology rationalisation, apply IRE rules and governance controls, and drive continuous improvements that maximise value while minimising complexity.

For more information on this position and business unit, view the role description and information pack.

About you

You bring experience in configuration management, CMDB governance, asset management, and IT service management practices.

You have worked with integrated IT toolsets, maintaining accurate configuration data and improving data quality across complex technology environments.

Your ITIL certification, strong stakeholder engagement skills, and a continuous improvement mindset will enable you to drive effective governance and operational outcomes.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.