Job Title: Confluence Data Center & Enterprise Platform Administrator
Location: Remote
Work authorization: US Citizen

Role Summary
The Confluence Data Center & Enterprise Platform Administrator is responsible for administering, optimizing, securing, and maintaining the Bureau of Prisons Confluence Data Center cluster. This role ensures high availability, secure access, reliable performance, and compliance with DOJ/BOP security requirements while supporting collaboration across the enterprise.

Roles and Responsibilities
• Administer Confluence Data Center clusters, nodes, shared file systems, and external databases.
• Configure reverse proxies (Apache/Nginx) for SSL termination, routing, and performance optimization.
• Manage indexing, scaling, load balancing, and resource allocation to maintain high availability.
• Implement SSO, LDAP, Active Directory, and other authentication integrations.
• Conduct security audits, apply patches, enforce permission schemes, and maintain compliance with DOJ security policies.
• Develop disaster recovery strategies, backup schedules, snapshots, and failover procedures.
• Manage plugin installation, configuration, compatibility testing, and lifecycle updates.
• Support Confluence migrations, version upgrades, plugin compatibility testing, and data integrity validation.
• Provide advanced troubleshooting, user support, and technical documentation for administrators and endusers.
• Coordinate offpeak maintenance windows to minimize production downtime.
• Deliver reports, dashboards, analytics, and documentation as required by the SOO.

Professional Experience Requirements
• Must have security clearance
• Minimum 5 years administering Confluence Data Center environments.
• Proven experience with clustering, load balancing, indexing, and performance tuning.
• Experience integrating SSO/LDAP/Active Directory and conducting security audits.
• Experience with disaster recovery planning, backup strategies, and failover testing.
• Experience managing plugin lifecycle, compatibility testing, and upgrades.
• Experience supporting enterprise or federal collaboration platforms.

Educational Qualifications
• Bachelor s degree in Information Technology, Computer Science, or related field.
• Confluence Administrator Certification (preferred).
• Training in enterprise identity management or SSO technologies (preferred).

Other Requirements (from both documents)
• Must be eligible for DOJ/BOP security clearance.
• Must comply with DOJ Order 1700.01, BOP Computer Security Program Statement 1237.13, and RFO 952.2042.
• Must support offpeak work (evenings/weekends) when required.
• Must provide documentation, training materials, and incident/problem resolution records.
• Must support remote administration (80 hours/month) with structured responsiveness.

Softthink Solutions’ mission is to drive continuous innovation in IT services by prioritizing product development and implementing trustworthy computing practices. Our focus on secure and reliable product delivery is backed by sound business practices and a commitment to the long-term satisfaction of our clients in every project, regardless of its size or complexity.

Through our innovative solutions and dedicated team of experts, we strive to exceed our clients’ expectations and set the standard for excellence in the IT industry.

At Softthink Solutions, our vision is to be a trusted partner for our clients, empowering them to bring their ideas to life in the most efficient and effective manner possible. We are committed to using established best practices, industry-standard processes, and cutting-edge technology to deliver top-notch solutions that exceed expectations.

Our goal is to be recognized as leaders in the industry for our innovative, reliable, and secure IT services and solutions, and to drive the success of our clients through every project we undertake.

STSI is an independent US-based Software services and consulting partner with a primary focus on long-term relationships with both clients and team members.

STSI offers team members cutting-edge technology, training, and career guidance to expand and grow their skill sets and bring maximum value to our clients.

STSI is constantly reviewing and expanding its people strength and strives to optimally match client needs to team member talents. We are a people-oriented company seeking the best and brightest to join our team. We work with a variety of employment statuses – from citizens to permanent residents to H1B and EAD immigrants. We have openings for entry level as well as senior positions across a variety of specializations with active in-house and client projects.

In an industry that’s constantly reinventing itself, STSI challenges its team members and consultants with engagements that involve specialized services and advanced IT solutions – applying agile development principles, methodical planning, creative thinking, and continuous learning. A dynamic environment keeps our team members ahead of the curve by providing: