Consumer Lending Underwriter

Who we are:

At SECU, we put our employees first, recognizing that their well-being and professional development are vital to our success. By fostering a supportive and empowering work environment, our employees are committed to helping members achieve long-term financial security. They are also inspired to give back to the communities we serve by volunteering and spreading kindness, which reflects our core values and who we are as an organization.

Every employee at SECU contributes to our member’s financial well-being, and we’ll always do what’s right for our members, employees, and communities.

Feel good about what you do. Belong to a place where you matter and can make a difference.

Please Note: We only hire in the following states: AL, CO, DE, FL, GA, IL, MD, MO, NC, NE, OH, PA, SC, TN, TX, VA

What you will do:

The Consumer Lending Underwriter is responsible for examining, evaluating, and underwriting all Consumer Loan applications to assess risk, confirm compliance with guidelines and all regulatory requirements (both state and federal), and to render a sound credit decision. The Consumer Loan Underwriter will have the authority to approve and deny consumer loans as well as recommend decisions to partner credit unions on exceptions. The Consumer Loan Underwriter will strive to adhere to the agreed upon service level agreements (SLAs) between S3 and the partner credit unions.

The Consumer Lending Underwriter adheres to regulations and organizational policies, maintaining awareness and knowledge required to perform the duties of the position, including all aspects of the Bank Secrecy Act and related regulations, such as OFAC, and the USA Patriot Act, Fair Lending and Information Security.

A day in your life might include:

• Responsible for underwriting applications for direct and indirect lending.
• Answering calls meeting the established answer percentage rate.
• Responding to email inquiries timely and accurately.
• Consistently maintain individual and team SLAs.
• Maintaining established goals for quality control for all loans decisioned.

Additional Responsibilities may include:

• Successfully collaborate with other department team members.
• Maintain positive member experience
• Responsible for incorporating changes to guidelines and procedures.
• Additional job-related projects and duties as assigned by management.

What we need from you:

Experience Requirements

• 2 years of experience underwriting or in a consumer financial position.

• Takes personal responsibility for decisions, actions, failures and overall deliverables
• Utilizes oral and written communication to enhance relationships across the organization
• Clearly communicates information, thoughts and ideas in a clear, concise and organized manner
• Relates comfortably with people across levels, functions, culture, and geography
• Possesses a clear understanding of strengths, limitations, emotions, beliefs, and motivations of self and others
• Maintains composure and effectiveness when experiencing major changes in work tasks or the work environment
• Adjusts effectively to work within new work structures, processes, requirements, or cultures
• Demonstrates an understanding of SECU’s culture, core values, mission and strategic priorities as it relates to one’s work and overall performance
• Highly organized and able to handle a fast-paced environment.
• Strong analytical skills with a high degree of accuracy.
• Strong communication skills, both written and verbal.
• Must be able to adjust quickly to shifting priorities.
• Ability to work flexible hours.

Physical Requirements

• Must be able to remain in a stationary position, often standing or sitting for prolonged periods
• Must be able to lift up to 25 pounds

Compensation Information: Offers will be commensurate with experience and education.

• Hourly Rate Range: $24.62 – $32.02

Other Compensation Includes:

• Annual corporate-wide incentives

We provide comprehensive benefits, with a focus on total well-being:

• Medical, vision, dental benefits
• 401k plan with company matching
• Generous sick, vacation and personal leave
• And more...2025SECUBenefitsGuide.pdf

SECU is committed to fostering a diverse, equitable, and inclusive workforce where all individuals are valued and respected. We take pride in providing equal opportunities for all qualified applicants regardless of race, ethnicity, national origin, gender, sexual orientation, gender identity or expression, religion, military or veteran status, or any other characteristics protected by law.