Content QA Analyst

Carhartt is the original US workwear brand that has been creating high quality workwear since 1889 to serve and protect hardworking people. Our products are robust and excel in durability, comfort, functionality, fit, and styling. Customers and craftsmen appreciate our products and have often been fan of our legendary American brand for many years. Our products can be used for many (professional, crafts and active outdoor) activities and can be worn during and after work.

For our Digital Center of Excellence (DCoE) team, Carhartt EMEA/PAC is now looking for a new team member:

Content QA Analyst

The Content QA Analyst works in partnership with UX developers and is responsible for quality assurance and ensuring all content is accurate, conforms to ADA standards, and can be used by non-sighted users before go-live. This role also manages the day-to-day relationship with assigned

vendors and cross-functional partners to execute initiatives and deliver best in class consumer experience.

This role reports to the Sr. Manager of Global Digital Support and Operations, located in the US, with a dotted line to the UX Development Manager CoE (EMEA).

Duties and Responsibilities:

• Execute quality assurance testing based on business requirements to ensure that all new digital content prior to go-live looks good and works as intended across mobile, tablet, and desktop devices using supported browsers and is ADA compliant for non-sighted users.
• Execute quality assurance testing on select third party functionality.
• Record and document actual results and compare to expected results.
• Responsible for maintaining and updating QA checklist and training other associates in its use.
• Perform review, walkthroughs, or inspections.
• Actively participate in scrums, grooming sessions and sprint retrospectives.
• Review product data pricing and details have been updated successfully across global websites.
• Support creation and testing of new promotions and discounts for global websites.

What do you bring to the table?

• MBO 3 level education, preferably in informatics.
• 1 year of Quality Assurance Testing experience for websites, mobile applications or retail applications, preferred.
• Excellent attention to detail with a focus on user experience.
• Strong ability to quickly understand, document and report defects/bugs.
• Effectively communicate with end users to accurately identify and resolve defects/bugs that arise.
• Ability to meet timelines and when needed work under deadlines while maintaining strong attention to detail and quality of your work.
• Excellent organizational, communication and interpersonal skills, including a strong commitment to follow-up, follow-through, collaboration with cross-functional teams and a sense of urgency.
• Ability to manage multiple projects in a fast-paced, deadline-driven environment.
• Strong written and verbal communication skills (business) English required in view of daily/weekly contacts with IT teams Carhartt US.
• Experience working in a professional corporate setting.
• Basic knowledge of HTML.
• Basic knowledge of Azure Dev Ops and Figma, preferred.
• Microsoft Office or web-based applications; good understanding of Microsoft Excel preferred.
• Enthusiastic about the consumer experience and the Brand.

What do we have to offer?

Carhartt is a family-owned company for over 135 years now and stands for transparency, honesty, authenticity, and respect. The Carhartt EMEA/PAC team currently consists of around 85 associates.

We offer a 37-hour week, a hybrid way of working, a strong employee benefits package, 25 leave days per year. We supply you with home office equipment in case you would like to work from home for part of the (hybrid) workweek. Finally, we have a great EMEA team that we would like you to join in our beautiful office in Amsterdam-Oost!

Please note that we are Carhartt workwear and not Carhartt Work in Progress, which is a different company and not part of the original Carhartt brand.

Employee Benefits:

Salary range for this role: € 3.525,= – € 3,750,=gross per month, depending on level of expertise and background. We offer a performance-based bonus, non-guaranteed, based on (global) company/team/individual annual goals. We start with a 7-month contract, followed by a 1-year contract. We do not offer sponsorship for this role.

Application process

We will (only) contact candidates with a suitable background (see entry requirements) and potential match for this role who live in the greater Amsterdam area. Please apply with your CV (Resume) and motivational letter. The first interview will be online (via Teams), the second interview will take place at our office.

Interested? We would like to hear from you!

Please apply via LinkedIn Recruiter.