Content Specialist

Content Specialist-Remote

Why you want to work at Flexion:

We’re looking for a Content Specialist with an unwavering passion for working on meaningful, easy-to-use applications. Most of the work we do is on large-scale, enterprise-wide systems (both commercial and government)—this project in particular will help ensure the uninterrupted, secure, and compliant operation of critical federal acquisition and assistance systems.

At Flexion (an agile software company that’s been delivering excellence for over 25 years), our company culture is built on autonomy, trust, and transparency. We empower teams to remain self-sufficient and self-directed by hiring people who can solve complex problems through collaboration—this means lending a hand and flexing your multi-skilled muscles ([adjacent skills for role], etc.) as needed. Every member of a cross-functional team is a leader who takes responsibility for the entire team’s success, mirroring the company’s overall low-bureaucracy structure.

We believe that growth comes from working together—and that includes supporting each other through thoughtful, constructive feedback. Flexion team members are expected to help each other grow, challenge ideas respectfully, and integrate feedback as a normal part of the workday.

What the job looks like:

You’ll be part of a multi-disciplinary, agile application development team tasked with operating and enhancing an enterprise government system

• Analyze and make recommendations to improve usability, accessibility, and discoverability of digital platform content.
• Analyze user feedback and content performance metrics to identify opportunities for improvement.
• Develop, edit, and maintain content across digital platforms, documentation, and communications.
• Ensure content is accurate, consistent, and aligned with organizational standards, branding, and style guidelines.
• Collaborate with subject matter experts and stakeholders to gather requirements and validate content.
• Ensure compliance with accessibility requirements, legal and regulatory standards, and organizational policies.
• Collaborate with UX designers, back end engineers, and client stakeholders in an agile environment.

Why we want to hire you:

You can deliver in small pieces as you go, while still thinking about how they fit into the whole. You welcome change as a positive (instead of viewing it as “rework”) and never consider anything you deliver “final.” Although you understand that what you deliver may not be complete, you never knowingly deliver something that is wrong or of poor quality. You actively contribute to a learning team culture, offering and receiving feedback with curiosity and respect.

You have:

• At least 5 years of experience delivering high quality content.
• A Bachelor’s degree (or higher) or equivalent experience
• Strong collaborative and communication skills
• A passion for learning new technologies and the ability to do so quickly
• Experience working with agile software engineering teams
• Experience with content management systems, Drupal preferred
• Strong research, requirements gathering, planning, writing, editing, proofreading, and communication skills
• Ability to quickly grasp technical concepts and make them easily understandable in text and pictures
• A passion for detail and content organization

At Flexion, we live by these principles:

• Speak openly and honestly with your colleagues and clients about problems and proposed solutions
• Welcome and handle changing requirements and priorities with little or no warning
• Collaborate online in small groups about 50% of the time
• Encourage simple and minimal solutions that keep options open
• Expect and vocally advocate for quality first
• Learn new practices and techniques as the situation demands
• Ensure the teams develop demonstrable software every week or two
• Do what needs to be done to deliver the product or project without ego or attitude
• Dig deep to find the root causes of problems so we can create the right solutions
• Relentlessly improve yourself, your team, and your processes
• Offer and welcome constructive feedback as a tool for continuous team and individual growth
• Embrace AI assistants (e.g., ChatGPT, NotebookLM) as force multipliers to accelerate innovation, iterate faster, and maintain high-quality output.

The most efficient way to reach our recruiting team is to submit your resume through the URL provided.

At Flexion, employees enjoy comprehensive health, dental, and vision coverage, along with life and disability insurance, accrued time off, flexible spending accounts, and a 401(k) plan. Our people-first culture supports balance and growth with generous paid time off, referral bonuses, and a commitment to well-being and career success.

Equal Employment Opportunity Employer

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 608-205-8868 for assistance.